BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,559)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in sales and average order values due to effective upselling and cross-selling features, including AI-driven functionalities, BOGO offers, and customizable discounts. The app integrates well with Shopify and other related apps, often paying for itself on the first day. Merchants appreciate the responsive customer support, customization options, and non-intrusive pop-ups that allow easy opt-outs and effective tracking through a user-friendly dashboard.

July 23, 2016

Great app, the ability to customize their awful looking CSS leaves something to be desired.

Glacier Nutrition
United States
About 2 years using the app
Edited January 3, 2023

Loved this app before it was managed by a new company to my understanding as it does not work with products that have options now, it only shows "Add to Cart" buttons when we need "View Product" buttons as we had before. No one notified us that "Add to Cart" buttons would be put back into our pop ups so we have a ton of orders with no options selected by the customers and we are having to email ...

Magic Candle Company
United States
About 2 years using the app
BOLD replied January 3, 2023

Thank you. We appreciate you taking the time to write in with your feedback. Upsell is still owned by Bold, however, Product Options is now managed by Shop Circle. We ...

Edited April 22, 2019

The Product Upsell app combined with the Product Discount app was easy to set up and works very well. We have been using different Bold products since we migrated to Shopify and I have to say Bold has the best support! They reply quickly and go out of their way to keep customers happy. If you have the choice between a Bold app and a similar app by another company I would choose Bold every single ...

Tryhairmax
United States
About 2 years using the app
March 24, 2017

I only give it a four because I have not had a chance to start setting up products yet. However, if this app works as well as the customer service I have received from Brendin, then the 5 Stars will not be enough to show how happy I am. I am very grateful for the prompt responses and resolves I have experienced with Brendin. Thank you Bold team and Brendin. I look forward to using this app and ...

Home Sweet Dog Home
United States
Almost 2 years using the app
January 21, 2018

this app is a time saver for sure, but it could do with being a bit more customisable with an easier interface!

https://www.kgmcollective.com/

Mgky
United Kingdom
Almost 2 years using the app
December 31, 2014

This is a great App that definitely works with the right product to upsell. We have added to our sales with this, without a doubt.

There are a few issues that could be improved to make it perfect. If doing a duplicate and hide feature, to upsell a discounted offer - the stock is not tracked correctly in inventory - since it is sold as the duplicated item. So unless you have plenty of something ...

Bergstrom Originals
Canada
Almost 2 years using the app
August 5, 2019

We've never had upsell for our customers so from the very beginning of trying Bold Upsell helped us to increase AOV, sell more units, move certain items specially etc.

Pop-up was not user friendly especially for MObile but our Devs optimized it per our design and needs. It's working perfectly.

There are still issues like Upsell doesn't recognize that item doesn't have enough stock to fulfill ...

Hustler Hollywood
United States
Almost 2 years using the app
BOLD replied August 6, 2019

Hi there! Thanks so much for the review and feedback. We appreciate these types of responses from our merchants, as we're always working to improve our support process and ...

February 4, 2022

Application que je recommande, le service client est très réactif (Esha pour ma part). Il serait intéressant d'améliorer le design par défaut sur le front office, j'ai du mettre un coup de CSS pour que ca fasse davantage dans l'air du temps

JOLT™ FR
Andorra
Almost 2 years using the app
BOLD replied February 9, 2022

Thank you for your review! Feedback like yours is valuable to us. It lets us know where we we are on the right track, and where we need to improve! Thank you for choosing ...

October 6, 2014

def would. only issue i had was when your servers went down for a bit on a saturday morning. no issues as long as those are running strong.

thanks!
ellie

:)

Pomegranate Inc.
United States
Over 1 year using the app
September 23, 2016

The support is amazing! App does what you expect!

Darksensual
Netherlands
Over 1 year using the app