BOLD Upsell AI Powered Upsells

Definitely makes our lives easier with bold. We love that you can skip a month, change the order date and other features like discount codes etc. I wish a new feature of future dating a cancellation would be added in the future.

This was a great app until the recent revision. You can display ONLY 3 upsell products. Even if you upsell a collection of 5 or combine two upsells of 3 it will still only show the customer 3 products that are chosen at random. If you need the customer to see more than 3 products, stay away from this app.
Update..... Changed 1 star to 3 stars. We've had to add Product Options app to go along with Product Upsell to accomplish what we were doing with only Upsell before. Additional monthly fee. Still think Bold should have been more open with us before 'fixing' our Upsell. However, they did a free install and 4 months no fee.

Hands down best customer service and support from any app I’ve ever worked with. Dan was friendly, knowledgeable and patient. He walked me through the set up step by step and it could not have been a more comfortable situation for someone who was initially intimidated by the process. Would recommend this company and app 100%.

Our website's Add to Cart functionality completely broke and even with expedited tech support, we're looking at multiple business days for a fix. The app works as expected until it doesn't and when it doesn't good luck getting a quick fix or being able to fix it yourself. Update: While I still don't agree with how Bold's app edits code, given you provide their customer service team with the right information they are able to course-correct and fix things. -1 star for not being able to edit their code without ample coding experience.

Brilliant software, highly recommend it

The Bold App has been great. I installed the upsell app and it's user friendly. Contacted support for assistance with the set up and editing, worked with Harpreet and he was so helpful, patient, and totally guided all the way through as well as provided me with links for tutorials that will be helpful in the future.

works well! easy to use

Good product for the price. Not sure if the more expensive plans have more customizable features but that's why I only gave 4 stars. Without knowing how to write code and stuff I want to still be able to completely customize my popup to be most effective. All in all, great product though. Just started using it and already have people going for the upsell. Wish I started using it sooner. Oh and they have great customer service which is HUGE to me! thanks guys :)

I never leave poor reviews, but this app is bad, like really bad - like I wish I could rate it -5 Stars bad. I'm shocked there are so many positive reviews, because I've had nothing but 100% problems and bugs.

I have a long email thread between me and customer service, I've given them access to our store's back office, have had several of their 'gurus' take a look and even they can't figure it out. I'm not sure if there gurus are actual developers or random panhandlers picked from the streets. There's nothing special about our theme, and I disabled all third-party apps too. The app never works correctly and the UI/UX is so outdated you'll feel like you're surfing the web when the internet first came out #throwback

Overall, this app is about as bad as it gets.

Great customer support from Harpreet! He helped us troubleshoot an issue, and even did CSS customizations for us... everything we needed got resolved within 5 mins of starting the live chat!