BOLD Upsell AI Powered Upsells

****ing app disabled my cart page. I didn't know until a week after when a customer asked me why products added to his cart wasn't showing up on the cart page. I thought it was a facebook tracking issue. I wasted a lot of money because of this app.

If you have no background in backend work building website apps I do not recommend their apps. They had to do some liquid install. After it completed I just happened to stumble upon realizing my store was no longer functioning! THEY DO NOT HAVE 24 HOUR CUSTOMER SUPPORT. MY STORE CURRENTLY CANNOT PROCESS A SALE AND I'M STILL WAITING FOR A RETURN CALL EVEN AFTER CHOOSING THE EMERGENCY OPTION WHEN ...

Pro: Staffs are friendly and helpful
Cons:
.No support 24/7. The wait was long (My store was paused 3 days because I needed this app and already paid for it)
.30/200 views were just for figuring out if the app was working.
.Charge per view was unfair since it doesn't guarantee sales
.App was not very responsive. Took it long enough before it is loaded and customers may have skipped to cart ...

I’m sure the app is fine. Unfortunately the customer service is terrible! Really don’t recommend this app if the device is this bad early on.

1 Star because it's not good enough that your old code stays behind and slows up the theme. I don't think it's good enough that you won't help uninstall the code..

Closed my store for days!

This Product Upsell app caused my store to be down for five days until Shopify stepped in to fix it. Injected scripts were being pushed into my store by the app which prevented our shipping methods to load – hence prevented customers to make a purchase.

Bold couldn’t care less when they got involved, I got the most uninterested answer and they did not seem to find a ...

No funciona, no enseña al cliente nada cuando añade al carrito. Hemos pagado esta herramienta para nada. Devolvedme el dinero.

Not sure if it's in the installation or what, but this app wouldn't show the upsell module, and prevented customers from adding to their cart. Other apps, such as the recurring payments won't work either (after professional installation).

TL;DR: This app cost me not only time, but also sales.

AWFUL! First adding this to checkout removed my checkout button and replaced it with ... Then the price is absolutely ridiculous, they charge for views even though they have no impact on a sale. I uninstalled this App went an poured myself a large RAREBREED Wild Turkey whiskey and came back to the app store and found a much better app that charges for actually DOING something!

Yikes this app kills your site load speed. i just noticed this after the 1st day of installing it now i have to go back and remove junk from this app. The app is super clunky and this is just awful.