BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,576)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.

March 13, 2023

I really like their customer support. Very friendly and accessable and you can actually chat with a real person!

Also the app works well and does what it says, reliably.

Dr. Mani's Magic Microbial Mix
United States
About 1 year using the app
BOLD replied March 14, 2023

Thank you so much for your kind review. We are as so glad to hear of your wonderful experience with our support team. They are always happy to go the extra mile to make sure everything is working well for you! I will be sure to pass along the kudos to our team! Thanks for choosing Bold!

February 26, 2019

The team came back to me super fast were incredibly helpful. Their customer service was on point. Love them

Vape and Juice
United Kingdom
About 1 year using the app
September 18, 2019

A great app with fabulous support. I’ve no hesitation in recommending Bold Upsell as a valuable component of a Shopify store.

RinkMaster CAN
Canada
About 1 year using the app
BOLD replied September 19, 2019

Thank you so much for the recommendation! We're glad to hear you're loving our apps and support - it means a lot to see your reviews and read your recommendations!

Love your products by the way! A true Canadian staple. :-)

June 12, 2017

Bhumi helped us so much with our theme with a lot of customisations. I was having issues and they fixed it right away to adapt with Bold's apps.
Excellent, amazing customer service!

Sympler
Australia
About 1 year using the app
February 21, 2019

Guri and Ashley helped me work through a problem on chat and were great. They were patient and spoke to me like a human. Great service!

Spirits and Spice
United States
About 1 year using the app
January 8, 2019

Great help desk! I submitted a request and I got answered instantly. Thanks to this I App I can use other products to upsell

Beauty Sqin
Netherlands
About 1 year using the app
Edited September 13, 2018

Great app, working really smoothly and definitely recommend it ! The supporting team is really reactive and always eager to help! Don't hesitate if you are looking for an Upsell/Cross sell shopify app, this is the one you need!

Wanderdream
Hong Kong SAR
12 months using the app
June 2, 2015

Bold apps do a great job, we use several of their app and get great results.

Gearshop
New Zealand
12 months using the app
Edited September 24, 2019

Brenden is amazing in terms of communication and has been following up on our issue to ensure we can meet a resolution. Thank you Brenden for the Bold Commerce team!

Bio Hazard Inc
United States
12 months using the app
BOLD replied September 23, 2019

Hi there, I just wanted to apologize for the difficulty you have had reaching us via phone. We have a calendar where you can set up a call with us, so often our phone lines are tied up with scheduled phone calls!

It looks like our specialist, Brenden, has been in contact with you over the past few days and has been able to figure out what might be causing your issue with Cashier.

If you could please get back to us and let us know the best number for us to reach you at, we'd love to get everything sorted out now that you are possibly back in the office! Looking forward to hearing from you.

October 15, 2021

Awesome app. Works as expected. They have done great work in building this app. Gives all options what you need to do cross/up sell.

Tiber River
Canada
12 months using the app
BOLD replied October 15, 2021

Thank you so much for the review. We are so happy that you enjoy the app and thank you for choosing Bold!