BOLD Upsell AI Powered Upsells
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,576)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.
Refine
-
By rating
Loved this app before it was managed by a new company to my understanding as it does not work with products that have options now, it only shows "Add to Cart" buttons when we need "View Product" buttons as we had before. No one notified us that "Add to Cart" buttons would be put back into our pop ups so we have a ton of orders with no options selected by the customers and we are having to email customers one by one who aren't happy. Tried to ask support for help to no avail. It states features "Design & language customization" but yet no one can help us change the "Add to Cart" buttons back to "View Product" buttons like we had before Bold sold this app to a different company? Really sad as we used to love this app but no one has helped us fix this issue and they simply stopped communicating. Had to delete and find a different app.
UPDATE: After multiple emails back and forth with very vague replies, my developer was able to figure out with the assistance of the app how to edit the "Add to Cart" buttons to be "View Product" so I have adjusted my review since we were finally able to get this fixed from 1 star to 4.
Thank you. We appreciate you taking the time to write in with your feedback. Upsell is still owned by Bold, however, Product Options is now managed by Shop Circle. We sincerely apologize for the issues you’ve experienced when the integration did not work as expected. Your feedback is valuable to us, and will help us to do better in the future. While you can customize the design using CSS and HTML, the customization you required needed a bit more complex adjustment using other programming languages. Our team has reached out to provide resources for you to look into. Once again, thank you for taking the time to write in.
Great Support. Brendin and Graeme helped me right away and responded very quickly. This app is very recommended
I've been using 3 apps from them and have nothing but good things to say about them. It makes my website more friendly user and the customer service from them is A+. I just contacted them and Cody guided me in the right direction. Will definitely recommend these apps to other business owners.
I love this application to offer other similar products to my buyers. Easy to manage, create different options. Once I needed help, but Parminder solved my issue quickly. Thank you very much!
Kelsey helped me through adding cross-sells with discounts and made the process so easy! Thanks and looking forward to a boosted AOV!
Thank you so much for your review! We are so glad to that Kelsey was able to help you set up your cross-sells. Wishing you all the best with the app and increasing your AOV!
The Product Upsell app combined with the Product Discount app was easy to set up and works very well. We have been using different Bold products since we migrated to Shopify and I have to say Bold has the best support! They reply quickly and go out of their way to keep customers happy. If you have the choice between a Bold app and a similar app by another company I would choose Bold every single time!
Update - I am lowering this 5 star to a 4 star until they fix the reporting in the app. We need detailed reports of how the different products preform and there is no way to currently do this.
The app works great, and the BOLD team is always very responsive and ready to help. Thank you!
If you want to be up and running in seconds then this is the app for you! Love all the options for upsells and cross promotions, Easy to use and quick to help with sales. Amazing customer support, too! Thank you so much.
Best up-sell App I have seen. We moved from 3D Cart to Shopify and this Upsell App is awesome. We have made over $300 in upsells just in the first few days!!
I only give it a four because I have not had a chance to start setting up products yet. However, if this app works as well as the customer service I have received from Brendin, then the 5 Stars will not be enough to show how happy I am. I am very grateful for the prompt responses and resolves I have experienced with Brendin. Thank you Bold team and Brendin. I look forward to using this app and hope that it helps me reach the goal I am aiming for.