BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,576)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.

June 6, 2016

Great App, easy to get set up quickly

Australian Gifts Online
Australia
Almost 2 years using the app
January 21, 2018

this app is a time saver for sure, but it could do with being a bit more customisable with an easier interface!

https://www.kgmcollective.com/

Mgky
United Kingdom
Almost 2 years using the app
March 14, 2014

Perfect. My sells are growing up every day. thanks!

Pulpo en su tinta
Spain
22 days using the app
Edited April 30, 2018

Why Shopify doesn't buy Bold Commerce and absorb all of their cool ideas is beyond me. Bravo on this upsell capability!
FloorCity.com - Your First Step in Flooring

Floorcity
United States
Almost 2 years using the app
May 28, 2020

This app works consistently and LOOKS professional. Bold for the win on this one. Customer service is actually available, quick, and helpful. Shout out to Harpreet who was super helpful in helping me customize the font settings.

Not Consumed
United States
Almost 2 years using the app
September 19, 2013

We use Product Upsell on our site to suggest add on items for our iPad kiosk sales. It works great and we love it.

Lilitab
United States
About 1 year using the app
June 1, 2016

This is a great app that really helps us take advantage of upselling. Works great!

Element Quad Core Android Tv Box
United States
Almost 2 years using the app
August 5, 2019

We've never had upsell for our customers so from the very beginning of trying Bold Upsell helped us to increase AOV, sell more units, move certain items specially etc.

Pop-up was not user friendly especially for MObile but our Devs optimized it per our design and needs. It's working perfectly.

There are still issues like Upsell doesn't recognize that item doesn't have enough stock to fulfill customers needs and they're getting error later at checkout. Our customers were able to add 10 qty from upsell but item didn't have stock and customer got error message at checkout forcing customer to make more extra steps instead of checkout.

So we've went and restrict to allow 3 qty max per each upsell product.

But other than above issues, it's working perfectly as expected for such kind of apps.

We cannot count exact increase in business according to just this app as we've done many things to increase conversion as well as design and speed optimization. But overall we're seeing ave. 75% increase month over month comparing with 2018.
95% usually really informative and helpful, really resolves issues. Just sometimes there is a confusion when another person jumps into the conversation helping cleaning tickets instead of original person. Those jump in people can give wrong reply or cannot really resolve original issue as they looks like simply didn't go through whole correspondence in order to address the issue properly.

We have to explain the issue from the beginning that is annoying. It's ok for jumping in new people just they need to spend more time before contacting clients back instead of passing this to us. We're expecting to receive resolved issue.

However it happens rare. Overall support is really helpful.

Hustler Hollywood
United States
Almost 2 years using the app
BOLD replied August 6, 2019

Hi there! Thanks so much for the review and feedback. We appreciate these types of responses from our merchants, as we're always working to improve our support process and provide better service to our clients. I'll be sure to pass this on to our team manager.

We're glad to see that you're seeing such an increase in order value and hope to work with you again soon!

February 13, 2020

This app has been fantastic so far, especially when combined with Bold Brain. In the first week alone, we've had 100 conversions (orders where people took our upsell recommendation and actually purchased it). I should have installed this ages ago.

Stonemaier Games
United States
Almost 2 years using the app
April 9, 2016

3 days into installing it and I have 12 upsells. I've barely even scratched the surface of what it can do, but I'm particularly impressed that it adjusts your upsell list based on what the customer has in their cart. Smart!

Astrology Gifts
United States
Almost 2 years using the app