BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,576)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.

May 15, 2015

While I had trouble with the app at first, their support team was super efficient in helping me fix my problems. They also explained to me the reasons for the issues I was facing. Very impressed with their level of service, and I'm sure this app will increase our sales!

Pucker
Singapore
Almost 2 years using the app
January 6, 2016

Excellent product and outstanding support.

The Bold Apps team went above and beyond in helping us out or responding to any queries or questions we had including helping us with an urgent request in preparation for a big event we had coming up.

The app itself is excellent and we have already noticed people purchasing from the upsell pop up within the first day of launch.

Thank you!

Bear Strength
United Kingdom
Almost 2 years using the app
Edited October 7, 2016

Works great for extra sales. The support staff is super quick and friendly as well. We requested help for setup and our issue was fixed within 4 hours.

Parisjewelers
Canada
Almost 2 years using the app
July 27, 2017

App does exactly what it says on the tin but in a nice user friendly way (unlike a bunch of similar apps I tested). Great support, responsive and helpful.

Supergadget Store
Israel
Almost 2 years using the app
September 28, 2016

Great app that allows us to do something that you will see nowhere else. The staff was very helpful with the customization. Have a look at shop.gemhaul.com if you want to see it pushed to the max.

Gemhaul
Canada
Almost 2 years using the app
May 5, 2016

Really easy to use. So far so good! www.evolveskateboardsusa.com

Evolve Skateboards Us
United States
Almost 2 years using the app
May 28, 2019

We got sales from this app, no doubt about that. But this app destroyed my loads times, even worse if you cleared your cookies and browser history the site appeared quick for the first few pages loads until the bold app scripts did something. And this was happening on even the collection pages where the app was doing nothing in terms of functionality.

I hired a speed optimisation expert and he thought it could be the app. He deleted the app and any leftover code and the site went from loading 6-7 seconds on most occasions down to less than 2 seconds!!!

I've had this installed for probably over a year and I'm embarrassed I didn't spot this. Conversions rates are through the roof so I'd dread to think how much revenue this app has cost me over the year. I don't usually write reviews but something needs doing, Shopify shouldn't allow this.

Stretch It Body Jewellery
United Kingdom
Almost 2 years using the app
BOLD replied May 28, 2019

Hi there. Thank you so much for taking the time to leave a review. I'm deeply sorry to hear about the issues that you faced with the Upsell app - our app specialists have reached out to you to, I hope that we're able to discuss this and come to a suitable resolution. After all, we're always striving to improve our apps, so your feedback is absolutely appreciated.

December 21, 2015

Very helpful app and customer service

E Direct Wines
United States
Almost 2 years using the app
February 4, 2022

Application que je recommande, le service client est très réactif (Esha pour ma part). Il serait intéressant d'améliorer le design par défaut sur le front office, j'ai du mettre un coup de CSS pour que ca fasse davantage dans l'air du temps

JOLT™ FR
Andorra
Almost 2 years using the app
BOLD replied February 9, 2022

Thank you for your review! Feedback like yours is valuable to us. It lets us know where we we are on the right track, and where we need to improve! Thank you for choosing Bold!

December 15, 2020

Great customer support & app. We recommend using this application for upsell purposes & a great customer experience.

AmePure.no
Norway
Almost 2 years using the app
BOLD replied December 15, 2020

Thank you so much for the review and recommendation!