BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,576)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.

June 8, 2016

Great App and fantastic customer service....

Zoomlite
Australia
Almost 2 years using the app
August 26, 2013

Overall I really like the app. It takes a bit of work adding in all the rules and products and all that but once you get those set the app looks great and functions very well. And it is effective! We are seeing some good results so far.

The Gilded Lily
United States
About 1 year using the app
Edited April 3, 2019

I love this app. I am currently on a trial period of 14 days & still have 5 days left and It has already made $99.95 worth of sales. It is self paying app. Highly recommended. 5 STARS for customer service excellency :)

INFINITY GIFT STORE
Australia
Almost 2 years using the app
BOLD replied April 3, 2019

Thank you again for the review. :) We're really happy to see you expanding your app selections, and are really glad you're already seeing success with Upsell! We look forward to hearing about your continued success!

March 30, 2016

Easy to use and set up. It wasn't clear at first how to select more than 10 driver products and we still have't seen great conversion, but otherwise the app works as expected.

Agent18store
United States
Almost 2 years using the app
December 14, 2015

This Ap was used to run our Christmas program by giving customers 12 days worth of gift. It ran very smoothly with zero complications. Super easy to use. Thanks!

Riff City Guitar Outlet
United States
Almost 2 years using the app
June 6, 2019

This app is helping me to increase our average order value. Also, when I reached for an issue I had with the app, Simran from their team was very helpful and the issue was solved within 10 minutes.

Believe Athletics
Spain
Almost 2 years using the app
BOLD replied June 11, 2019

Thank you for the review; we're glad that you've been seeing an increase in your average order value using Upsell! We love to hear how our apps have helped our merchants, and look forward to hearing more about your successes.

Please reach out if you have any other questions or comments; we'd be more than glad to assist again. Also, the colours of your athletic wear is stunning!

December 13, 2017

We love this app and the full suite of products that go with it.

Wilson Frenchy
Australia
Almost 2 years using the app
May 11, 2015

We setup our first Upsell last week and already this app has more than paid for itself!

We currently offer a small number of skus online (only 20) and were unsure that Product Upsell would be much help. Turns out we didn't even need to create new discounts or promotions - instead we increased our average unit-per-transaction and dollar-per-sale by reinforcing an existing offer: Free Shipping on purchases of 3 or more items. Now customers that shop are much more likely to hit (or exceed) this threshold. I can't wait to create more Upsell triggers as we add more variety to our store.

Chandler Candle Company
United States
Over 1 year using the app
October 5, 2016

Really well made app. Plus it only fires off when a customer clicks on the Check Out button. This makes it a true Upsell versus just showing other items before the customer even decides to buy.

Kakuetta Trail
United States
Over 1 year using the app
August 19, 2020

Customer service on this app is among the worst I've seen. I was charged $90 upon install and 20 minutes later I was asking for a refund because in a blog post it was advertised this app does Post Purchase Upsell when in fact, it did not. That's another app. I requested a refund and customer service made me run through hoops and hoops for a simple refund/reversal for a charge 20 minutes ago. They want a bill number which has not been generated yet. I'm unable to understand why it's so difficult to refund someone who hasn't even used your app for an hour. I have contacted Shopify Support who also said it's not possible to provide a billing number as the invoice was not paid yet. They requested I delete this app and they would contact the developer directly to get this resolved. I will edit my review upon further updates.

The Rest Is Still Unwritten
United States
Over 1 year using the app