BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,560)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in sales and average order values due to effective upselling and cross-selling features, including AI-driven functionalities, BOGO offers, and customizable discounts. The app integrates well with Shopify and other related apps, often paying for itself on the first day. Merchants appreciate the responsive customer support, customization options, and non-intrusive pop-ups that allow easy opt-outs and effective tracking through a user-friendly dashboard.

July 8, 2018

NOT RECOMMENDING! Hard to setup, frustrating product searching capabilities (if you have big store you have to go through all the products). Non-intuitive, frustrating - and I couldn't get to trigger the cross-sell on mobile when it should be on by default.

Teeplusplusclth
United States
About 23 hours using the app
June 11, 2018

Horrible. They say you can do one click upsells but you actually need another of their app. + it's not clear how you need to create upsells with just a discount for purchasing additional quantities.
Really having a hard time with the app.

Les Petits Plus Au Quotidien
France
About 22 hours using the app
October 2, 2018

Worst app ever. Upsells are hard to setup. It was terrible making my website super slow. Even after I uninstalled my website was super slow. Probably lost several sales because of them. After i finally reviewed my website I was fortunate to find the code they leave. Right after I took off their code the website was fast again and sales started coming in... I should charge them for a week of no ...

Artsify Cases
United States
About 19 hours using the app
Edited February 5, 2018

WOW.... Worst APP EVER!!! They try to upsell with another app to make the upsell feature work properly (the app is not in this store but on their website) and that broke my cart (Their other app that was needed for the upsells forced my cart to go to thier website for processing, so all your Discount coupons will no longer work now) So I uninstalled and my cat is broken :( ... Bummer! Now I have ...

Mybroski
Australia
About 18 hours using the app
December 8, 2019

This shit doesn't let me cancel my subscription. Something like this never happened to me before. It says that my next charge is in 2 days, but it doesn't let me cancel it. It's unreal and very stupid.

Professionalism1
United Kingdom
About 10 hours using the app
BOLD replied December 9, 2019

Hi there! One of our app specialists, Tim, has reached out to you already, but I just wanted to let you know that in order to avoid being charged after the trial, you just ...

January 17, 2020

Terrible experience. Buggy app. Everything takes forever. Customer service has no idea what they're talking about.

Save Australia
United States
About 3 hours using the app
BOLD replied January 30, 2020

Hi there, I'm sorry that you had a poor experience using our app. I noticed that one of our newer chat agents was having a difficult time figuring things out for you, but it ...

July 5, 2016

When I choose an App it's because I want something that is supposed to be fast and simple to set up. I just wasted hours plus $9.99 on this. Tried everything to get the upsell to work but nada every time. Very frustrating, now back to square one.

Swissbotany
United States
About 2 hours using the app
February 26, 2022

Loads your theme with code that won't remove when you delete app and screws things up. They should put a warning prior to installation.
Way better upsell apps out there that don't need to do that!

GSN Direct™
Australia
About 1 hour using the app
BOLD replied February 28, 2022

Thank you for your feedback. We sincerely apologize for any inconvenience this has caused. I can confirm one of our specialists has reached out to help remove any code left ...

November 21, 2017

App does not work as advertised. Waste of hours of setup and reading about how to put this into our store.

The product lists do not refresh. Product search to setup BOGO's after they are 'hidden' will never show in the list - we have 60,000 products and paging through 100 at a time to find your newly created hidden product is no practical.

User interface is horrible. Requires multiple apps to ...

Songear
United States
About 1 hour using the app
June 28, 2020

Low-level software not working, will take you a few hr in youtube to figure it's not what they show you

Pure Product Australia
Australia
About 1 hour using the app