Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

June 15, 2013

This app is extremely simple and effective. We highly recommend it to any and all who want/need to make their customers experience the best possible. The most useful feature is it operates itself !

Android Jones
United States
Over 6 years using the app
February 14, 2023

Great app, super helpful customer service - would definitely recommend. Easy to set up discounts and upsells.

The Fable
Australia
About 6 years using the app
BOLD replied February 15, 2023

Thanks for your wonderful review. We are so happy to hear that it was easy for you to setup your offers. Thanks for choosing Bold!

May 22, 2013

I just recently started using this app at work when I had some free time and was looking for better ways to make our Pro Shop grow... After 2 hours of just trying it out to see if I would even like it, the service Product Upsell offers had already paid for 2 months worth of our subscription fees! What more could you ask for? I can't wait to dive in deeper and see what else we can accomplish.

The Cheer Athletics Pro Shop
United States
About 6 years using the app
February 23, 2015

The Upsell app really works! In only 3 months it generated more than 40x the investment! Number one ROI!

Lectern Store by Urbann
Canada
About 6 years using the app
February 26, 2020

Aryan was super helpful and I look forward to a solution by their specialists within a few days. Great work!

nelsonmakesart
United States
About 6 years using the app
July 13, 2014

Fantastic app. Super simple to use.

Forever Clover
Australia
About 6 years using the app
May 6, 2020

I have used this app for a couple different promotions. Recently, we are firing off a BOGO free with a minimum cart amount. I had a few issues getting it rolling and VIghnesh was able to assist and provide insight on different methods the app allows. Customer service was fantastic.

Dark Mountain
United States
Almost 6 years using the app
November 4, 2020

I use this app to increase sales and encourage add ons it works brilliantly with the discount app - and if you do stumble upon issues bolds support team are fab Kelsey has helped me sort a few glitches this evening and the live chat was great I am in the UK so as always it means working late as the team are in Canada -- STAY SAFE EVERYONE - Rewclothing.co.uk

REW
United Kingdom
Almost 6 years using the app
BOLD replied November 5, 2020

Thank you so much for the review! Your feedback is greatly appreciated. Love to hear that you are using Discounts and Upsell together to offer great sales to your customers. All the best!

November 5, 2018

Rony and Eric worked SO hard to help me figure out a solution to a BOGO offer I wanted to put into play for the holidays! Rony worked so hard (definitely above and beyond) to figure out a way for me to run a BOGO promo on my site using over 11 specific products. I highly recommend this app :)

Brooklyn & Bailey
United States
Almost 6 years using the app
February 17, 2017

I recently purchased and installed Product Upsell in correlation with Product Discount to run a BOGO deal.

As a web newbie, I relied on Bold Support's Brendin and Tiff who were EXTREMELY helpful in both the installation, instruction and use of the app. I can't thank them enough for all their help.

Looking forward to running more BOGO deals in the future.

Royal Hawaiian Orchards
United States
Almost 6 years using the app