Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

October 16, 2019

"Upsell smarter" Yea sure by making me download more and more apps to do one simple thing - to create the actual offer to use. All of these apps just slows down the page. Don't download if your not looking for headaches.

HeroDry
Finland
23 minutes using the app
BOLD replied October 16, 2019

Hi there - we'd love to hear more about the issue you're having with Upsell so we can get everything working properly for you! Would you mind emailing back to our customer service rep as soon as is convenient for you, so we can further look into this issue!

Our apps shouldn't affect your website's speed, and we'd really like to get to the bottom of this for you so you can continue doing what you do best!

We look forward to hearing from you so we can get everything up and running for you again.

Edited September 4, 2020

i really dont know why people bother with this app as its not a true upsell app, its more a frequently bought together or recommendations app. it doesnt create discounts for the upsell which is the whole point of upselling is to give a discount so they buy. when i did test it it also didnt work, i wouldnt spend money at all on this app as there are much cheaper apps that do what this does but in a more simpler and better way.

Fuchusi
United Kingdom
13 minutes using the app
January 24, 2020

uninstalled the app because it sucked and it messed with our code. Do not install. huhuihihihihuhiuhiuhiehwfi

Homes Bracelets
United States
11 minutes using the app
BOLD replied January 29, 2020

Hello there. I'm glad to see that our team of experts were able to identify the issue of one of your other apps having conflicted with our code, causing some unsightly text on your homepage.

It looks like one of our installation experts was able to get the Upsell code fully removed from your store, as per your wishes.

I just wanted to apologize for the inconvenience this has caused, and we want to wish you the very best in the future!

Edited March 20, 2020

Terrible experience. Bloated slow code. Page load time went from under 1 sec to 10 secs. Also stops add to cart from working. Should work out of the box as it's just the Simple Theme.

Squirrp
United Kingdom
8 minutes using the app
February 18, 2020

This app makes your page go from 3 seconds to loading speed to 19 seconds. Horrible, make sure that you duplicate your theme before trying the app.

Bunnylifter
Spain
6 minutes using the app