BOLD Upsell AI Powered Upsells

Kelsey was a great help for me today, she clearly broke down where the problem was, and was quick to adhere to my request. Great service

great app! Works well and helped us upsell products during the checkout phase that normally they would not have thought to add to their cart. thanks upsell! Special thanks to Harpreet and Sukh they have been very helpful!!
Update: we had some theme issues and Harpreet was very very helpfull!!!

I am just satisfied with their service .and kelsey is just too much lovely & friendly :) keep it up guys.

Great product - Simple to use and was utilised on the first sale after installing it. We had a minor issue and the Support team were excellent with fixing my issue. Would highly recommend.

I used Bold Product Upsell for about a year. Every day that it was installed, I was hoping they would either fix the defects, or something better would come along.

This upsell app has countless "leaks" - that is, if customer adds an item to cart, there should be two choices once the upsell is offered: a) YES - add-to-cart; b) No Thanks.

None of this "continue". And the redirect at ATC should be to the place determined by the theme. Upsell just sits there.
When asked, Bold replied, "our customers want it this way..."
No excuse for mediocre UX.

Others have mentioned how this app does not play nicely with the Facebook pixel, especially if you use a professional solution such as Pixel Perfect. Watching the developer of Pixel Perfect and Bold support battle each other gave me a very bad taste about Bold's company culture. Pixel Perfect kept bending over backward, but Bold was not interested. Eventually, Pixel perfect simply coded around Bold without assistance.

Then there was the absurdity of how this app bills for "views" and it SHUTS ITSELF OFF if your traffic exceeds your visitor estimate. Seriously. Every other app in the universe that bills based on usage will measure the usage, then you pay. No -- Bold Upsell is the only kid in the parade in-step. The fact that the app just shuts itself off is reckless. The fact that Bold management thinks this is OK says the company culture is messed up.

I tried every other upsell app on the market -- I want an upsell at add-to-cart, and I want the yes, upsell to add to cart and redirect to where the store goes ay ATC (/cart) -- and the No Thanks to simply bring us to wherever the redirect would have ben for initial ATC. Which for my store is the cart. I tried them all, and none are ready fro production.

After a year with bold on 4 apps (fortunately all removed except for product discount), I will be certain to avoid. This developer preys on inexperienced stores. Don't be fooled.

PS -- I found the better mousetrap.

Unbelievable service! Challi was able to help me customize my pop up window and get it looking exactly the way I want it. Thank you so much Challi!!

We ran into a problem with the code in my store so we sent out a couple of e-mails. Charles, Rajni, Anora, Shawn R & the members of BOLD responded in just a few hours & replaced the code & my store was up & running again. Thank you for your quick response. Floyd

So far so good! Doing what it claims. Time will tell if the conversions go up! :-)

The app is awesome and offers superior support. I just had an issue with a Pinterest tracking integration and Dylan was on it along with installer, Jonathon. Highly recommend these peeps and their apps!

I really like their customer support. Very friendly and accessable and you can actually chat with a real person!

Also the app works well and does what it says, reliably.