Reviews (1,572)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

May 22, 2024

Chandan was incredible - I was so stressed and she helped me set the whole thing up - explain it and followed up in email with my many questions. Thank you!!

Micropause
United States
22 days using the app
BOLD replied May 23, 2024

We're glad Chandan was able to be of help! Thank you for leaving a review.

March 18, 2024

Extremely useful and paid for itself on the first day. Big fan.

Sutera
United States
4 months using the app
BOLD replied May 8, 2024

So thrilled to hear this! Thanks for leaving a review.

February 15, 2024

Support team with Bold is on top of their game!!! I had a bit of a unique request and they added the functionality for me within 48 hours. This team is top notch!

LetsGetPeachy.com
United States
3 months using the app
BOLD replied February 21, 2024

Thanks so much for your review! We are so happy to hear that you're enjoying Bold Upsell and our team was able to help you in such short notice. Thanks for choosing Bold!

June 16, 2013

We have used this app for 2 months and am so far very happy with it. I suspect with a bit more tweaking I will have it working even better. Keep up the good work guys.

Jubly-Umph Originals
Australia
About 11 years using the app
September 10, 2013

Great app. Pays for itself every month.

Taproot Magazine
United States
Over 10 years using the app
December 10, 2013

Great app! We've definitely seen an increase in sales. Highly recommended.

The Decibel Store
United States
Over 9 years using the app
March 3, 2014

This app looks great and is a great tool to use to upsell your products!

Simply Computing Online Store
Canada
Over 9 years using the app
May 13, 2013

There is a reason this app has a 100% positive review score.
It WORKS!! Their customer support is fast and friendly.
Highly recommend this app.

Hawaii Tee Times
United States
About 9 years using the app
February 11, 2014

Let's face it...some people go to a website to buy one particular item and don't bother browsing. With this app your suggestions can catch their eye and potentially turn a small order into a much larger one. We installed this app and had immediate positive results! I had a question regarding one of the apps features and Customer Service got back to me very quickly with a response and we were up and running in no time. We also use the Product Options app (also by Bold) which can run in tandem with this app. Using both apps we were able to easily add our products that have custom personalization lines to the Product Upsell list. Don't lose out on any potential sales, install this app today!

RP Graphics
United States
Over 8 years using the app
June 12, 2013

Being a non-profit organization, we have used Product Upsell to encourage customers to make a donation when they purchase a product from us. We have had great success with this. Product Upsell is a great product and very easy to setup and use!

P31 Bookstore
United States
Over 8 years using the app