ReviewXpo Product Reviews App

ReviewXpo Product Reviews App

Reviews (116)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and extensive customization options. It's praised for its ability to display reviews attractively, enhancing product credibility and seamlessly integrating with Shopify themes. Key features like photo and video reviews, customizable review request emails, and easy review importation are valued for gathering comprehensive customer feedback, building trust, and boosting sales.

February 3, 2025

It worked well at first, but as I added new products, the reviews from other products were incorrectly assigned to the new ones, which should have had zero reviews. I contacted support, and they requested access to my store and three days to fix the issue. I told them I only had a few hours. They made me wait three hours, only to say they couldn’t fix it and advised me to delete the app. Not only did they never log into my store, but they also requested finance access on top of store access, which I found very suspicious. Luckily, I noticed and unchecked it. I’m now using a different app and have no issues.

Widerry
United Kingdom
11 months using the app
ReviewXpo replied February 5, 2025

Hi,

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. Your satisfaction is important to us, and we regret that we couldn’t resolve the issue within your preferred timeframe.

About the access request, we only ask for permissions needed to troubleshoot and fix issues, and finance access is never required. We totally understand your concern and appreciate you bringing it up.

We’re constantly working to improve both our app and support, and your feedback helps us do better. If you ever decide to give us another try, we’d love to make things right.

Wishing you all the best with your store!

Naim
Team ReviewXpo

November 28, 2024

Easy to Customize with Great Support!

We just started using ReviewXpo, and it’s been perfect for our store. It’s so easy to adjust the review widget to match our branding and set up how reviews are shown. The option to add photo and video reviews is a big plus too! Highly recommended.

Anselectricalonline
United Kingdom
About 12 hours using the app
November 24, 2024

Support team is great! App is user friendly, I had no problems installing and using it. Of course it can always be improved, but for what I needed it works very well.

The Patch Box
Australia
1 day using the app
October 10, 2024

ReviewXpo is a great app! The UI is nice and easy to use, and the support team is very helpful. It made adding reviews to my store super simple. It would be great if I had found this app earlier.

Fur Buddy
Netherlands
About 1 month using the app
October 11, 2024

The helper is very patient and professional, he showed me the every details and helped me finished job. Answer all of my concerns.
Great job, I highly recommend it.

Just Love Jewels
United States
19 days using the app
September 27, 2024

App has one of the greatest customer service I ever had, quick response and professional approach. I would also like to point how easy is to install and manage it. I found it one of the most user friendly between other alternatives, it also perfectly fit my template design.

BeFit24.eu
Latvia
3 days using the app
September 16, 2024

Amazing Review App with Excellent Features!

I recently integrated ReviewXpo into my Shopify store, and it has been a game-changer! The app is incredibly easy to set up, and the customization options allowed me to seamlessly match it with my store's design. It displays customer reviews beautifully, adding trust and credibility to my products.

What really stands out is the support team—they are responsive, friendly, and go above and beyond to help with any queries. I was able to place the review widget exactly where I wanted it on my product page, and it works flawlessly.

If you're looking for a reliable and feature-rich review app for your Shopify store, I highly recommend ReviewXpo!

eFones.com
United Kingdom
2 days using the app
September 30, 2024

I’ve been using ReviewXpo on my Shopify store, and I’m really impressed. The app is extremely user-friendly, making it easy to set up and manage reviews. The customer support is outstanding—always quick to respond and super helpful. Highly recommend.

KnotKulture
United Kingdom
About 9 hours using the app
September 1, 2024

I was so surprised with the customer service that ReviewXpo has. Communication was top notch from Sabbir and he did everything that he could to sort out my DNS issue. 11/10 in customer service. Awesome product. Easy to import reviews and send follow up emails.

James Digishop
New Zealand
About 1 month using the app
October 29, 2024

Super kind support and fast respond!

elago
United States
About 24 hours using the app