ReviewXpo Product Reviews App

ReviewXpo Product Reviews App

Reviews (111)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    106
  • 2% of ratings are 4 stars
    2
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
    3
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support, user-friendly interface, and extensive customization options. They appreciate the responsive support team that efficiently resolves issues and the straightforward installation and management of review features. The app's ability to import and automatically collect reviews boosts store credibility and conversion rates. Merchants also value the ability to customize review widgets and emails to align with their branding, enhancing user engagement and overall store performance.

March 11, 2024

Widget Settings not functioning as intended currently on Free plan

workphlo
Canada
6 months using the app
ReviewXpo replied March 13, 2024

Hi there, We're truly sorry for the trouble caused by the widget customization glitch on your storefront. Rest assured, we've fixed the issue and implemented measures to prevent its recurrence.

If you encounter any further issues, please don't hesitate to reach out to us. We've also reached out to you and am happy to continue the conversation with you there.

Thank you.

Sincerely,
Naim, ReviewXpo

October 23, 2023

The app stopped working after 2 days. Could I get some help?

Toddler's Inc.
Canada
10 months using the app
ReviewXpo replied October 25, 2023

Hey, certainly, I would be happy to assist you. The reviews on your store are now functioning properly. I have sent you a detailed response via the private support ticket.

We sincerely apologize for the inconvenience. Please feel free to let me know if you have any further questions or concerns.

Sincerely,
Naim, ReviewXpo

October 1, 2023

app was working a few days ago now it can no longer load. paid for subscription also

The Original One
United States
About 2 months using the app
ReviewXpo replied October 3, 2023

Hi there, we sincerely apologize for the inconvenience caused by the temporary loading issue in your store. We have already resolved the problem and have taken additional measures to prevent it from happening again in the future.

If you encounter any further issues, please don't hesitate to reach out to us. I have also personally reached out to you and am happy to continue the conversation with you there.

We hope you will consider giving us another chance. Thank you.

Sincerely,
Naim, ReviewXpo

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