Reviews (1,297)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for creating professional and engaging marketing videos, praising its user-friendly interface suitable for beginners. They appreciate the quick video production using AI tools and customizable options, finding it especially effective for social media marketing. The app offers a vast media library and easy logo integration, with both free and paid plans to suit different budgets. Customer service is also highlighted as supportive, enhancing the user experience and contributing to improved branding and sales.
Refine
-
By rating
i love this app it's easy to use and have amazing background music, i'm looking forward to using regularly. Great Graphics, simple and easy maneuver of site and editing of text
Oh wow, we couldn't have asked for a better feedback. Thank you so much and tons of luck with your business ☺️
Team Promo
Great app easy to use recommended !!!! you can use it on your shopify store or any of your social media easy to install
English version below!
ACHTUNG!!! Die Datenbank von Promo.com wurde gehackt. Falls du diese App nutzen solltest, solltest du dein Passwort ändern und dieses Passwort auch für andere Login's nicht weiter nutzen!
Weitere Information dazu auf der Seite von Promo:
https://support.promo.com/en/articles/4276475-promo-data-breach-faq
Bist du betroffen?
Check deine E-Mail Adresse hier:
https://haveibeenpwned.com/
Leider informiert euch Promo nicht über dieses Problem, daher werde ich die App nicht weiter nutzen. Sie wirkt dadurch unsicher und unseriös!
WATCH OUT!!!
The Promo.com database has been hacked. If you use this app, you should change your password and no longer use this password for other logins!
More information on the Promo website:
https://support.promo.com/en/articles/4276475-promo-data-breach-faq
Are you affected?
Check your email address here:
https://haveibeenpwned.com/
Unfortunately, Promo does not inform you about this problem, so I will no longer use the app. This makes her appear insecure and untrustworthy!
Hi,
Let's get the story straight:
1. We don't have Shopify users passwords - the entire authentication process is handled with Shopify, therefore no passwords were exposed.
2. We did inform our users - we send emails to anyone who might have been affected + published an article about it on our website.
3. We're dead serious about it - we took every measure possible to ensure our users privacy.
4. The link you provided for checking the vulnerability is misleading - it tells you that the email is exposed but doesn’t tell you why or where. You can't trust this information to be related to Promo in any way possible.
For any other inquiries about this matter please don't hesitate to contact our support at support@promo.com.
Thanks
Team Promo
Super easy to make publishable videos for marketing. Definitely worth trying out. I needed some videos to introduce my brand and products and this was perfect for my use case. Free and quick set up
just started but so far it is nice, the photos could be more than 3 though.......................................................
I will definitely install it really well and very quickly, and in the other two of my stores I didn't expect that it would be really good to create a video ad with so few clicks.
Really glad you liked it!
What it missing for a 5-star review?
I found this app very useful and simple to use but one downside is that you can't really customize the fonts, font size, logo size and so on. It would be an easy five stars if these customization is possible considering it is free to use.
Hey there! Thanks so much for taking the time and wrote such a detailed review ☺️
A member of our product team will contact you soon.
We do hope you'll enjoy our app and keep making great videos.
Team Promo
I couldn't ask for anything more, this stuff is great! Just what my store needed! I'm looking forward to get to know th \e app better.
It doesn't work - in some aspects. Facebook, instagram and other social platforms are not integrated yet and there is no way of downloading the videos for use after you create one. Also the upload function of the video to my product page didn't work. The way of creating the video was sleek and nice. I'm sure it will be a good app, when it works with all the platforms.
UPDATE: We just rolled our new release and you got to check it out. it includes scroll stopping templates and many more features you should check. Let us know what you think :)
UPDATE: We released our distribution feature and now you're able to publish your videos directly to your social channels!
***
Thank you so much for taking the time and review our app!
We are releasing new features every day, and we will cover full distribution to social channels very soon. Also, the issue you encountered with publishing the video on your page was also fixed.
I hope you'll trust us by giving the app another try :)
Have a great day!
cant really do much on the free version! it wont connect to facebook or instagram so pretty much useless
Sorry to hear you had difficulties connecting to FB and IG, that shouldn't have happened. Our tech team will look into it and our CS team will contact you shortly.
Team Promo