Reviews (1,297)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating professional and engaging marketing videos, praising its user-friendly interface suitable for beginners. They appreciate the quick video production using AI tools and customizable options, finding it especially effective for social media marketing. The app offers a vast media library and easy logo integration, with both free and paid plans to suit different budgets. Customer service is also highlighted as supportive, enhancing the user experience and contributing to improved branding and sales.

June 24, 2022

It's a great App,Convenient to make video.I can make the videos with existing template,suitable for fashion category.

AOOAR
China
About 1 hour using the app
Edited March 17, 2021

I tried the app out and appreciate that's it's free; however, I understand why. The limitations are not great especially considering that I can't fully enter my store's web address. Why have character limits for the most important aspect of the business?

Superior Boutique
United States
About 19 hours using the app
Promo.com replied March 17, 2021

Hi there,
Thanks so much for the feedback.
Yes, we do limit the number of characters but for a reason. We're using a technology that allows you to make an adjustment (such as color, text) that will always correlate with the animation. Removing this limitation can cause a serious change in the output of the video, such as a very small website address, that will be hard to read.
I suggest using a URL shortener tool such as bit.ly, that not only gives you the option to cut down the characters, but also provides data on clicks.

Feel free to contact our support at support@promo.com for any needed assistance.

All the best and good luck with your business!
Team Promo

December 17, 2020

This app is amazing ! help me so much in so little time! This app is amazing ! help me so much in so little time!

Yuya's Wear
United States
38 minutes using the app
Edited June 25, 2020

Ist super einfach zu bedienen und macht es gut!
Bin sehr zufrieden damit, kann man wirklich weiterempfehlen!!

MiCasaStore Onlinehandel
Austria
37 minutes using the app
Promo.com replied June 28, 2020

Ich danke dir sehr! Ich bin froh, dass es dir gefallen hat. Mach tolle Videos!

November 16, 2020

I used this app and its beginner friendly as well very efficient ! Love it.. it adds that professional look to all your promos! HIGHLY RECOMMEND!

BeRoyaleCosmetics
United States
32 minutes using the app
November 13, 2020

I liked it, but first video published cool. All subsequent attempts by not publish! That's right???

AquiAchei
Brazil
About 15 hours using the app
Promo.com replied November 14, 2020

Hey there! 👋
A member of our product team just emailed you regarding your feedback.
Please let us know if the issue was resolved.

Best,
Team Promo

February 28, 2021

Hey is Free and help me alot, MUST ADD THIS APP Thank you Promo.com ..............................................................................................................................................................................................................................................................................................................

Uni Fitness
Canada
29 minutes using the app
Promo.com replied March 7, 2021

Thanks! happy you liked it!
keep making great videos.

Team Promo

March 15, 2023

Very good experience, the only bad thing is that you can't upload the images you want on your own.

benolemo
Hong Kong SAR
27 minutes using the app
July 16, 2022

EASY TO DO.................................................................................................................................................

Cuples' Koffay
United States
27 minutes using the app
Edited June 28, 2020

I used this app to create my first promotional video I was impressed with how easy it was to use!!!!

Haylee Diony
United States
26 minutes using the app
Promo.com replied June 28, 2020

YAY! we're super happy that you liked it. Go make great videos!

Team Promo