Reviews (1,297)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating professional and engaging marketing videos, praising its user-friendly interface suitable for beginners. They appreciate the quick video production using AI tools and customizable options, finding it especially effective for social media marketing. The app offers a vast media library and easy logo integration, with both free and paid plans to suit different budgets. Customer service is also highlighted as supportive, enhancing the user experience and contributing to improved branding and sales.

July 27, 2020

I just created my 1st video and posted it to Instagram and Facebook. It cut off part of the video so, I have to learn how to resize it but for now, it's better than nothing. Overall, it was easier than I expected.

Tobbs
United States
35 minutes using the app
Promo.com replied August 9, 2020

Hey there,
Let us help you...our product team will contact you to better understand the issue you encountered, maybe we can help!
Thanks,

Team Promo

June 15, 2020

IT was impossible to edit the media after it was uploaded. Love the idea and simplicity, but no edit function, no good.

Offerings Gallery
United States
31 minutes using the app
Promo.com replied June 16, 2020

Hi there, our support team will contact you shortly, we believe we'll solve it for you :)
Thanks,
Team Promo

December 16, 2020

I can't find and easy way to download it and use it for my brand. Also it was difficult to make the video on my mobile as I couldn't see the whole screen while I was editing.

clicjewels
Greece
31 minutes using the app
Promo.com replied December 16, 2020

Hi there,

So sorry to hear that this is your impression from the app,
Unfortunately, we do not support video download, and also, as a desktop app, mobile is not supported as well.
Would love you to try it out again from your desktop.

All the best,
Team Promo

November 18, 2020

Very easy to use and publish within minutes after uploading my photos! Still trying to figure out how to change a few features but overall really impressed so far!

Beyond The Grill
United States
13 minutes using the app
December 3, 2020

So you think your getting a wow video about you and your product... until you publish and half the facebook post is all about them giving it away and where to get your video. Totally steals away all thunder...makes you look weak and unable to get a video. Avoid this product.

TheFUN® Mall™
United States
19 minutes using the app
Promo.com replied December 4, 2020

Hey there,
Sorry about that, that doesn't seem to be expected. A member of our support team will contact you shortly.
Thanks,

Team Promo

June 10, 2022

It's quite easy to use! And the videos look good! If you are looking for a quick way to make simple videos for store products, I would recommend it.

ChewChew!中文
Canada
August 31, 2024

MSBOOS
Saudi Arabia
About 2 months using the app
August 9, 2024

ELHIDHAB SHOP
Algeria
18 days using the app
July 23, 2024

trendy edge
United Arab Emirates
About 2 months using the app
July 21, 2024

1500.ae
United Arab Emirates
27 days using the app