Reviews (1,297)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating professional and engaging marketing videos, praising its user-friendly interface suitable for beginners. They appreciate the quick video production using AI tools and customizable options, finding it especially effective for social media marketing. The app offers a vast media library and easy logo integration, with both free and paid plans to suit different budgets. Customer service is also highlighted as supportive, enhancing the user experience and contributing to improved branding and sales.

May 23, 2021

I love how my videos come out. Every time I post on social media I get engagements. I will continue to use.

Colorful U Jewelry
United States
5 months using the app
Promo.com replied May 25, 2021

Great to hear! thanks for the review!
Keep making great videos and good luck with your business.
Team Promo

Edited October 3, 2020

Easy to use. Good options for graphics. Music selection is okay. You can select your own products, multiple items even, as well as phrase your title and description the way you want.

A C.H.I.L.D.S. Boutique
United States
5 months using the app
Promo.com replied October 4, 2020

Glad you liked it! keep making great videos and good luck with your business!

Team Promo

January 1, 2021

My first time using Promo.com and it's user friendly. I used it to create short ads. My first issue with the app is that once you publish, you can no longer edit. Also, the videos are too short.

FineSar
United States
5 months using the app
February 24, 2020

An amazing App, Profesional video maker, and the support answer so fast always. I highly recommend it.

Mirkato
Sweden
5 months using the app
Promo.com replied February 24, 2020

You should see the smile on our faces! Thank you!
Promo team

September 26, 2023

dope app and easy to use

J&B's Bags and Totes
United States
5 months using the app
June 2, 2020

very easy to use and creates a great product!! A+++++++. integrates with all of the platforms for easy transition between production to release

The Wristwatch Co
United States
5 months using the app
Promo.com replied June 2, 2020

Thanks!!!! glad you liked it, we put lots of love in our app just like in a good pizza! 😁

October 10, 2022

Super fast and easy! Great app to make videos for social platforms. Couldn't ask for anything better! Especially for someone who hates making videos. ❤

Ruby Rave
United States
5 months using the app
August 31, 2020

Easy to use and great looking considering it is free, but I wish I could download the videos to other sites or at least to my personal computer. Regardless, it's a great app to have.

SWEET KISSIES BOUTIQUE
United States
5 months using the app
Edited April 9, 2020

This Promo Video Maker is absolutely incredible. It's easy to create video to increase my website conversion. Thanks you!

Mclin Couture LLC
United States
5 months using the app
Promo.com replied April 5, 2020

Thank you so much for this feedback! we've added lots of new features to our app + killer templates that are truly scroll stoppers. check the app now :)

Edited August 16, 2020

I love this app. Quick and easy to use. I believe the mobile aspect needs to be optimized. I cant see everything on the screen on my phone anymore. I have a Note 10. So, that's the only critique. I love this app.

Squash Anderson Frugality Shop
United States
5 months using the app
Promo.com replied August 9, 2020

Hi, thanks for the feedback. We'll fix that on our next release!
In the meantime, keep making great videos

Team Promo