Reviews (1,283)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating high-quality promotional videos easily, even without prior video editing experience. They appreciate the user-friendly interface, diverse templates, and extensive media library that help produce professional videos quickly. The supportive customer service and cost-effective pricing further enhance its appeal, with many noting increased social media engagement and simplified video posting.

June 20, 2020

So far I am loving it, making all sorts of videos and uploading to my social platforms and my shopify store. It's easy to use and it's free...what more can you want.

P.O.S.E Fitness Wear
Australia
2 months using the app
June 27, 2020

This is very simple and easy to navigate. It is a blessing to have found! My ad's just boosted its potential audience just by adding these videos to my social media.

Mane Treat
United States
2 months using the app
Promo.com replied June 28, 2020

WOW! so good to hear!
Lots of luck with your business and keep making great videos.

Team Promo

Edited July 3, 2020

I used it and its my help to realize my first advertising campaign all alone with the help of your application and it's really great Thank you so much

Tthia.myshopify.com
France
2 months using the app
Promo.com replied July 22, 2020

Really happy you liked it? What will make it a 5 star app?

July 24, 2020

just started using this but so far I love it!! Super easy to use - getting the photos just right can be a little tricky so they arent blurry but nothing too difficult to figure out. great app!

Simply Vela Candle Co.
United States
2 months using the app
October 29, 2020

This app is very good. Its great for fast down to the point advertising. I like the look and all the available features.

MedanzBox
United States
2 months using the app
November 26, 2021

Ich liebe diese App. Die Videos führen immer wieder zu verkäufen. Ganz großes Lob.
Einfach und kreativ erstellte Videos, selbst für mich.

Donnaevermore
Germany
2 months using the app
January 8, 2021

great app! very easy to use for starters! will use it more to see the performance! recommend a lot!

FongMore
China
About 2 months using the app
April 24, 2020

I created a video, and when I tried to delete it, I found that there would still be a thumbnail image in the product interface after the video was deleted, which caused me a lot of trouble

logoted.com
China
About 2 months using the app
Promo.com replied April 24, 2020

UPDATE: Hi, we tried to reach you via email but it seems to be invalid. Can I kindly ask you to reach our support at support@promo.com?
----

Hey there, thanks for the feedback. Our support team will contact you shortly to better understand what you experienced since it's not supposed to happen.
Keep safe,
Promo team

August 22, 2021

BEST PROMO APP OUT HERE I LOVE THE WAY THE VIDEO IS MADE. THAT WAS MY FIRST TRY BUT I WILL EXPLORE IT FURTHER

Your Cornershop
United Kingdom
About 2 months using the app
Promo.com replied August 25, 2021

We're happy you are enjoying our app, thank you for the review!
Team Promo

December 1, 2019

10 stars if it was possible. I made a promo video for my newest line of products and my sales increased almost immediately. I know its because of the video so thank you!

Ecom Library
United States
About 2 months using the app
Promo.com replied December 8, 2019

Yay! you just made a few people extremely happy!
Thank you so much for taking the time to review.

The Promo team