Reviews (1,294)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating professional and engaging marketing videos, praising its user-friendly interface suitable for beginners. They appreciate the quick video production using AI tools and customizable options, finding it especially effective for social media marketing. The app offers a vast media library and easy logo integration, with both free and paid plans to suit different budgets. Customer service is also highlighted as supportive, enhancing the user experience and contributing to improved branding and sales.

June 12, 2020

very good APP love it very easy to use creating my video in 5 mints and connecting my video direct to my FB Page

E-Daddy
United States
About 1 month using the app
May 31, 2020

I just installed this app... omgggggggggggg I feel like a guru already. Thank you Promo for this app it's amazing. I recommend this app 100%

The Star Fashions
United Kingdom
About 1 month using the app
Promo.com replied May 31, 2020

Guru or not, you just made our day.
Thank you so much for this great review!! keep rockin' your videos!

Edited February 8, 2021

I found this app which was quick, easy and professional. I had my first video made in under 5 minutes. I can see I'm going to be using this app a lot!

Talmena
Australia
About 1 month using the app
January 31, 2021

I really love this app. Its pretty simple. However, I'm having a problem. I posted my video to IG, but when I view IG on my phone, I don't see my video. Please advise. Thanks!

purplestyled.com
United States
About 1 month using the app
January 11, 2021

Muy buena app, sorprendido de que sea gratuita para tener tanta calidad.
Totalmente recomendable.
Puedes compartirla además en instagram y facebook.

nosolocustom.com
Spain
About 1 month using the app
June 9, 2020

The temples are amazing and the best part is free. Promo maker is helping my store to look more professional. Highly reccomended.

Gravity Baby
United States
About 1 month using the app
Edited June 26, 2020

Not Bad, only a few templates though :-). Very easy to use and its automatic. Embeds the video, i hope.

Buddy Buds
Australia
About 1 month using the app
Edited August 25, 2021

Promo is a very easy app to use, so I definitely give it a thumbs up for having virtually no learning curve. The reason for my 3 star rating however is that there are severe limitations to its functions. Here's my take:
-- the character limit is too short
-- does not allow user to add more text lines -- does not allow user to change text location or text size
-- does not allow user to add more photos to feature more products (most of the templates only allow 2 or 3 photos - why so few?)
-- does not allow resizing of video
-- does not allow download of video (a dealbreaker for me because I couldn't get my Instagram to connect to this app, so the only way for me to post it is if I can download the video and then manually post it)
-- does not support posting to Pinterest
-- very limited selection of templates ------------ Overall, I think the developers have a good idea here. The templates have a polished feel and the paired music is good. It makes content creation relatively painless from existing photos in your Shopify store. I hope they will make more improvements to allow users a greater degree of flexibility in editing text, adding text, resizing and downloading video, and making longer videos to feature more products.

Aloriam
United States
Almost 3 years using the app
Promo.com replied August 29, 2021

Hi Aloriam,
Thank you for this detailed review. Reviews like these are exactly what helps us make Promo better!
Our Shopify app was created with simplicity and speed in mind, to help Shopify store owners quickly and effortlessly create as many videos they need. While we are constantly improving our app, we try to keep it simple and straightforward.
For users who require the advanced features and options you mentioned, we offer a fully-featured video maker at https://promo.com, with everything on our Shopify app and much, much more.
We are looking into the Instagram issue you mentioned - thank you for reporting it!
Team Promo

June 10, 2020

best app and best video makr in the pelace and best qolaty vido and wabsti ferandly compelete porese esy

HEALTHZKART
India
About 1 month using the app
December 8, 2020

This app is great would highly recommend for small online business and for anyone just playing around if they're interested in making there own business.

CargoBands
United States
About 1 month using the app