Reviews (1,297)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating professional and engaging marketing videos, praising its user-friendly interface suitable for beginners. They appreciate the quick video production using AI tools and customizable options, finding it especially effective for social media marketing. The app offers a vast media library and easy logo integration, with both free and paid plans to suit different budgets. Customer service is also highlighted as supportive, enhancing the user experience and contributing to improved branding and sales.

Edited December 9, 2019

Great App. A little limited on what you can make in terms of video, but it's a get way to create quick product videos for social and product pages.

Edit: Things I would love to see added to this app.

The ability to add in photos. Currently, if you are making a product video, you can only import videos from that specific product. Having the ability to add in new images from upload or Shopify library would be ideal.

Another feature that would be great is the ability to add slides. Instead of being locked to 2-4 slides depending on the template you choose.

If you guys did that this app would be a 6 star for sure.

I really love the app. Keep it up!

Edit 2: Sorry, I also had an issue uploading the video to my product page. I am using Wokiee and the video did not work at all.

Cover Koala
Canada
7 months using the app
Promo.com replied December 9, 2019

UPDATE -
You can now upload your own images or use a huge free Getty Images creative library with over 100K images. Also, the issue with videos not displaying on your product page is solved!
Please visit us once again and see how easy and fun it is to create a product video!

Team Promo
_______

Hey again! thanks so much for sharing your thoughts.
Great news, our next release will include the ability to upload images from external resources and even modifying it.
As for the extra slides, we'll definitely look into it!

Finally - as for the issue you mentioned, are you using an AdBlocker by any chance? If so, please check again if the video is playing, that issue was also fixed.
Please let us know otherwise.

***

Hey there, thanks for the review!
Tell us more about what could have been better, we're constantly adding more and more features and would love you to share your thoughts.
Thanks,

The Promo team

November 17, 2020

This app is by far the best and easiest to use for making mini commercials and I couldn't be happier :)

Sutton's toy house
United States
14 days using the app
June 13, 2020

I used the app to make my first video. It is a very good app as a starter but the colours and texts choice options are not flexible.

kettybetty.com
United Kingdom
7 months using the app
September 25, 2023

Very easy to use!

Maggie Mae's Boutique and Custom Printing
United States
14 days using the app
November 26, 2020

I use this app to help me promote my online boutique. HANDS DOWN BEST APP and its free ? Cant ask for anything better. so easy to use. THANK YOU THANK YOU THANK YOU THANK YOU !!!!!!

TMLSS Boutique
United States
14 days using the app
June 6, 2020

Great little addon for Shopify to provide quick promo videos for use on Facebook, Instagram etc.

All I need for a full 5 stars, is a bit more template options.

hellederborg
Denmark
7 months using the app
Edited June 8, 2020

I used this app to make a promo video for my product. It was super easy to make and post to my social media. Only thing I wish I could do is use multiple products in a video especially the occasion or brand videos.

The Outdoors For You
United States
7 months using the app
Promo.com replied June 8, 2020

Glad you liked it! tell us why we're missing the 5th star so we'll get better :)
Thanks!

Team Promo

Edited June 12, 2022

I decided to give them another chance, and it's a lot better than my previous experience. Still not as many templates available compared to other apps I've used, but I'm hoping this will improve in the future.

The Knickknack Shack by Darthside LLC
United States
About 1 year using the app
Edited April 24, 2021

A useful app to make the shot videos for promoting products or website, but the free version has limitations of customization, but the overall experience was good. Thanks.

MobiLights
India
7 months using the app
August 21, 2020

Easy to use. High quality. Just waiting to see if it is able to draw conversions. Only limitations is on the number of product Photos allowed. would be good to allow at least 4.

Aunty Philos
Singapore
7 months using the app
Promo.com replied August 27, 2020

Hey there 😊, thanks for the feedback!
Lots of templates allow 4 product images and more :) but we will add more templates soon.
In the meantime, keep making great videos!

Team Promo