Reviews (185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its efficiency in managing bulk price edits and promotional campaigns, noting its ability to save time and enhance customer experience by displaying discounts directly on products. The app is praised for its user-friendly interface, automated offer expirations, variant-specific discounts, sales badges, and countdown timers. It is reliable and integrates seamlessly with Shopify without affecting website speed. Customer support is also a strong point, with staff like Tom and Leo frequently commended for their proactive assistance.
Refine
-
By rating
Many problems, ruined our shops! We will stop using them with sure! I recommend not to use it ! For our big company this module ruin our sales and make big problems!
Hello friends at Мебелни Къщи Ralica,
I'm so sorry for the less than stellar experience you've had with our app. That's absolutely not the experience we want our merchants to have.
I've checked our support desk, and we haven't received any support tickets from you reporting any issues. We'd love to know what went wrong so we can make sure it doesn't happen again. We'll reach out via email immediately.
- Chris @ Propel Commerce
I tried it it is a good app, bad we didnt get any sale, so we cannot afford it right now.
While the app appears simple in set-up, there are some areas that could use a little more clarification. Because there will be conflicts with certain themes, the instructions for setting up the sale scenarios with regards to pricing options could use to some clarity and easy-to-understand-examples since specific scenarios require specific options for optimal performance based on the needs of the user. From a user perspective, I was able to convey what my specific needs are with questions to assist with making the right decisions. When I contacted Support for some more specific instructions and explanation, Teejay was very helpful in analyzing our needs and providing useful suggestions to help us achieve the desired results. While this app is still new, I anticipate it will become more refined with time that will make it both desirable and efficient for Shopify users. After initial setup and testing, this app far exceeded my expectations and I anticipate it will save a lot of time setting up our sales in the future. Our previous app was cumbersome, glitchy with vague instructions, and a lot of conflicts with our themes. Excellent Customer Support is imperative and these guys get 5 STARS from me!
I just got the app and it is really intuitive to use. I did have a question more on the Shopify part to work with the app. I asked the question and they sent me a easy how to video on how to complete my task.
Hello friends at Aunties Sewing Kits,
Thanks for the AWESOME review, Donna! It's a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Great app and a better assistance! I use this app to apply a discount to multiple products and variants.
Thanks so much for the kudos and for taking the time to leave a review 🙏We're happy to have been able to help 😊
Awful app that freezes for days making it difficult to disable or amend a sale. The app discounted my products based on the sales price making my items well below cost price! Customer service is terrible, they have ignored me for 2 days and not helped in any way. I have had to now go through every item individually and put the price back to the original price, which is extremely time consuming and losing me sales on my Summer Sale!
Hello friends at Lala Kids,
We're so sorry for the less than stellar experience. The app has several "discount rules" you can choose from, and one of them is to discount based on compare at price rather than sale price. These options are available in the Create sale screen when you're creating your sale.
Regarding the delay, it looks like your support ticket came through on Saturday. Your ticket required a developer to review it, and our dev team works Mondays to Fridays.
If you'd like to try the app again, please let us know, and we'd be happy to help resolve any issues.
- Chris @ Propel Commerce
App is smooth and functioning well with easy steps to do your discount, I recommend to use strongly.
Hello friends at Joozal Turkish Ladies Fashion,
Thanks so much for the awesome review! We're so happy to hear the app is helping you easily discount your products :) Please reach out any time if there's anything we can do to help.
- Chris @ Propel Commerce
App is not applying discount rules. Also no one replies on chat support. After creating the discount rules nothing happens.
Hi there - we're so sorry for the trouble. I've checked our support desk, and we unfortunately haven't received any tickets or emails from you. We'd love to help you resolve the issue. Please contact support@propelcommerce.io, and we'll be more than happy to help.
Lots of bugs I will switch as soon as I find an alternative:
- Discounts stuck and I can't delete it or change it
- changing something in a scheduled discount while active makes it inactive and I cant re-activate it
- The countdown clock doesn't work probably more than it does.
Hello friends at Crocodice,
I'm so sorry for the less than stellar experience you've had with our app. That's absolutely not the experience we want our merchants to have.
I've asked our dev team to follow-up with you to learn more about the issues you encountered so we can correct them asap. One of our dev team will be in touch with you via email shortly.
- Chris @ Propel Commerce
Lovely app! Easy to use and set up a discount. Customer support was excellent! I really was excited about the stickers for the sale products. Unfortunately, they are only visible on the actual product page. That means people cannot browse thru your store and see products with stickers on them. They actually have to click on a product and bring it up before the sticker is visible. This sort of defeats the purpose of stickers....which is to make products stand out and show customers that they are on sale. Stickers give people a reason to click on the product...ie they already saw the sticker. So, you should make stickers visible on the products all the time. Especially when people are browsing thru a collection. That's the only real problem and the reason I gave 4 stars. I think I will have to create a collection just for my sale....that way people can find all items that are on sale.....just more work for me. If you could fix that sticker problem, then this app would be perfect!