Reviews (189)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing revenue through effective subscription services, noting its ease of installation and seamless Shopify integration. It offers customizable subscription options and a user-friendly interface, improving customer experience without affecting website performance. The app is reliable with minimal downtime, and the customer support is praised for being responsive and adept at handling theme integrations and custom requests.

May 15, 2025

5 stars comes short of what I would give this app, deff 100/5. I manage 6 shopify stores for clients and Ive used about all the subscription apps on the store. Propel is the subscription app everyone should use hands down. I've needed support assistance on almost all. The Propel team is by far the best and understanding. Ive also used other tools from Propel and trust me their apps will definitely propel your store and business with ease.

First Pets Medical
United States
9 months using the app
February 13, 2025

This plugin has been so easy to use. We're bringing in a lot more money with several ongoing subscriptions because of it, and the customer service via live chat is OUTSTANDING.

BioGenesis Laboratory
United States
5 months using the app
Propel Commerce replied February 17, 2025

Hello friends at BioGenesis Laboratory,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 3, 2024

I've been using Propel Subscriptions for a few weeks now, and I'm really impressed with how easy it has been to set up recurring subscriptions for my products. The interface is intuitive and well-designed, even for someone who isn't tech-savvy.

The customer service is excellent, always responsive and ready to help when needed. I was able to customize the subscription options to perfectly match my customers' needs, and everything integrates seamlessly with my Shopify site.

VitalPath
France
4 days using the app
Propel Commerce replied October 5, 2024

Hello friends at VitalPath,

We're glad to hear our app is helping your business! Thanks for the review, Paul! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 20, 2024

was good at first, now when the app is opened, it is just a white page. i reached out to support and they were no help.

ZoesQOQ
United States
About 1 year using the app
Propel Commerce replied January 21, 2025

Hello friends at ZoesQQQ,

The app required new permissions on your store, and your browser's security settings prevented Propel Subscriptions from redirecting you to Shopify's "grant permissions" page.

If you experience this issue again, please try the app on desktop using Chrome / Safari / etc, and you should be directed to the grant permissions page then the app homepage as expected.

Sincerely,
Chris @ Propel Commerce

September 30, 2024

It's rare to find an app that is both quality and affordable. I was a bit discouraged when I saw the price of the subscription app until I found this one.

As a newcomer to the Shopify ecosystem, I was also surprised to find that level of support. Leo has been of great help in implementing the workflow we were looking for.

Fair price, great support, warmly recommended.

LOVJOY
Canada
7 days using the app
Propel Commerce replied October 1, 2024

Hello friends at LOVJOY,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 4, 2024

Just trying out this subscription service and so far the app seems easy to use and comes with alot of great features. The customer support has been really great also.
Robert

Root & Herb Wellness Co.
United States
7 days using the app
Propel Commerce replied September 5, 2024

Hello friends at Root & Herb Wellness Co.,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 8, 2025

Persistent support :) Day 0, let's see how it goes!

bonowellness
United Kingdom
38 minutes using the app
Propel Commerce replied March 11, 2025

Hello, friends at Bonowellness,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

December 6, 2024

Customer service has been great!

Buff Clucks
United States
7 months using the app
Propel Commerce replied December 9, 2024

Hello friends at Buff Clucks,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 20, 2024

Getting onboarded was really easy with the help of Leo! I had so many questions and he answered them quickly and efficiently. I'm excited to use this app and get subscriptions all set up!

Lolly's Home Kitchen
United States
About 1 hour using the app
Propel Commerce replied July 22, 2024

Hello friends at Lolly's Home Kitchen,

Thank you very much for the review, Lauren! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

October 22, 2024

The Propel subscription app is amazing. Easy to install, wonderful support, this is the tool you need.

PianoBox
United States
7 days using the app
Propel Commerce replied October 24, 2024

Hello friends at PianoBox,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce