Propel Subscriptions App

Propel Subscriptions App

Reviews (299)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    282
  • 4% of ratings are 4 stars
    11
  • 0% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, enhancing ease of use and customization for subscription services. The responsive customer service is frequently commended for effective setup and troubleshooting support. It handles multiple subscriptions efficiently, maintains a professional look on product pages, and is considered a cost-effective solution with some free services, boosting recurring revenue and customer retention.

October 23, 2022

I'm a big fan of reviews. I don't make any moves without reading them and I always start with the bad ones and then - if I'm still interested - read the good ones. There's usually good and bad aspects to everything so I always try to review Pro's as well as Con's. Recurring's Pro's were the support responsiveness (at the start). I had my questions answered quickly. That dropped off however when I ...

Collagen Stickz
Australia
6 days using the app
Propel Commerce replied October 24, 2022

Hello friends at Collagen Sticks,

Thanks for your feedback. I appreciate you taking the time to provide it. I've reviewed your chat log with our agent as I was very concerned ...

October 6, 2022

Needed help with the app and had some questions. The online support was not helpful so I book a zoom call. When the call came NO ONE showed up, contacted online support and explained what happened, again no help. I book another zoom call and guess what, no one showed up. My time was wasted again. I do hope they get it together

starruniversity
United States
2 days using the app
Propel Commerce replied October 9, 2022

Hello friends at starruniversity,

I'm so sorry this happened. The agent working during the time your calls were scheduled for was having difficulties with their Zoom account. ...

June 4, 2023

The app says that it integrates with

Stripe subscriptions, Paypal subscriptions, Appstle subscriptions, Recharge subscriptions, Seal subscriptions, Shoppay subscriptions...

But as soon as I install the app, it doesn't allow me to use paypal subscriptions.

To use subscriptions, you must be using one of the following gateways as your payment gateway: Shopify Payments, PayPal Express, Authorize.net, ...

RevGenetics
United States
About 21 hours using the app
Propel Commerce replied June 5, 2023

Hello friends at RevGenetics,

We're sorry to hear that you're not satisfied with the payment options provided by Shopify. Shopify only allows credit cards, Paypal, ShopPay, ...

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