Reviews (296)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this subscription app for its user-friendly interface, exceptional customer service, and extensive customization options. It integrates smoothly with Shopify, making it accessible for those with minimal technical expertise. The support team, notably Leo and Tom, is frequently highlighted for their quick and effective responses. Merchants value the ability to customize subscription services to fit their specific needs, which not only enhances site aesthetics but also functionality, leading to increased sales and customer retention.

May 26, 2022

Just WOW! I literally never review these apps but i feel compelled to for this. Firstly the app is Completely FREE which is a huge bonus but the customer service is possibly the best i have ever received (Bearing in mind this is a FREE app) Leo was super friendly and helpful and helped me install this app straight onto my website with no fuss or hassle. Simply put, if your looking for a Subscription based app then this is the perfect app for you!

RyanDobinson
United Kingdom
4 months using the app
May 9, 2022

Perfect communucation and the app works good. So It is worth it. You can directly connect with them through live chat. That is pretty good system!

Oneindigemerkkleding.nl
Netherlands
4 months using the app
Propel Commerce replied May 9, 2022

Hello friends at Oneindigemerkkleding.nl,

I really appreciate the review, Furkan. Thank you! You definitely made my day. I'm glad that I was able to assist you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 2, 2023

Amazing customer service for the set up , i cant wait to use and try the app out. Hope it works as well as the customer service did

CJHandmade
Canada
4 months using the app
Propel Commerce replied February 2, 2023

Hello friends at CJHandmade,

Thanks for the AWESOME review, Cara! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 16, 2022

When I initially setup this app, there was one minor detail not working. After reaching out to customer service, they responded by the next business day! They walked me through the correct solution quickly. Propel's team was very accessible and was a joy to work with.

Selway Information, LLC
United States
4 months using the app
Edited December 23, 2022

So far so good! Thanks for the help with my theme and for your speedy reply! Great service! Tom helped me with so many areas and was super patient and kind!

Happy Healthy Women
Canada
3 months using the app
November 4, 2022

App is simple to use and Tom is very helpful. Perfect for flexible subscriptions and easy to use when you are starting out. I love using it, and when I wanted to get a little help they were quick.

Good Guys Soap
United States
3 months using the app
Propel Commerce replied November 4, 2022

Hello friends at Good Guys Soap,

Thank you for the AWESOME review, Stefan! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 23, 2022

I used this app to do a subscription box service. I like this app. It works just like it says it does.

Selfcarepackages.com
United States
3 months using the app
Propel Commerce replied August 23, 2022

Hello friends at Selfcarepackages.com,

Thank you for the AWESOME review, April! We really appreciate it. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 8, 2022

So far so good. It was easy for me to set up. I did a mock subscription and it worked seamlessly. The chat feature is helpful too.

Cardciety
United States
3 months using the app
Propel Commerce replied December 8, 2022

Hello friends at Cardciety,

Thank you very much for the review, Paralee! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

November 14, 2022

Excelente servicio al cliente, tuve problemas al principio y pensé que no me serviría porque mi membresía es para servicios de masajes, no productos físicos, pero al final pude editar todo y me funciona sin tener la opción de one-time purchase o delivery. Gracias Tom, por tu ayuda!

Recovery.mc
United States
3 months using the app
Propel Commerce replied November 14, 2022

Hola amigos de Recovery.mc,

¡Gracias por la evaluación IMPRESIONANTE, Mario! Eres muy apreciado. ¡Disfruta de la app y más poder para tu negocio! 🚀

- Tom @ Propel Commerce

October 14, 2022

The support is amazing. I got help setting up a payment plan subscription for my website. It was so simple and easy. I was helped by a rep named Tom and he was able to go in and collab on m website and actually fix my issues while sending me screenshots so I would educated on how to do it myself in the future. Overall great, FAST and easy experience.

I'm Going With Fay!
United States
3 months using the app
Propel Commerce replied October 14, 2022

Hello friends at I'm Going With Fay!,

Thank you for the AWESOME review, Monique! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce