Reviews (190)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing revenue through effective subscription services, noting its ease of installation and seamless Shopify integration. It offers customizable subscription options and a user-friendly interface, improving customer experience without affecting website performance. The app is reliable with minimal downtime, and the customer support is praised for being responsive and adept at handling theme integrations and custom requests.

February 15, 2022

Just installed it and so far it's looking nice! Would love if customers could change the product, add another product and the quantity in their subscription in their customer portal.

Flourish Candle co
United States
28 minutes using the app
June 4, 2023

The app says that it integrates with

Stripe subscriptions, Paypal subscriptions, Appstle subscriptions, Recharge subscriptions, Seal subscriptions, Shoppay subscriptions...

But as soon as I install the app, it doesn't allow me to use paypal subscriptions.

To use subscriptions, you must be using one of the following gateways as your payment gateway: Shopify Payments, PayPal Express, Authorize.net, Stripe. We do have PayPal Payflow Pro in shopify, but this app seems to be blind to it.

RevGenetics
United States
17 minutes using the app
Propel Commerce replied June 5, 2023

Hello friends at RevGenetics,

We're sorry to hear that you're not satisfied with the payment options provided by Shopify. Shopify only allows credit cards, Paypal, ShopPay, and Authorize.net as payment options for subscription products.

As soon as Shopify allows other payment options, we'll surely add them as payment methods in our app as well.

- Leo @ Propel Commerce

June 4, 2024

just got it set up but so far it's fantastic with great chat support too (thanks tom!)

Better Block
United States
About 1 hour using the app
Propel Commerce replied June 6, 2024

Hello friends at Better Block,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 22, 2024

Seem to be very interesting,

the support is awesome.

Thanks, Leo.

Sumerli
Israel
16 minutes using the app
Propel Commerce replied June 24, 2024

Hello friends at Sumerli,

Thank you very much for the review, Yoav! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 21, 2023

The Cheese People of Grand Rapids
United States
9 months using the app
Propel Commerce replied September 23, 2023

Hello friends at The Cheese People of Grand Rapids,

Thank you very much for the review, Dave! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 22, 2024

Haley’s Hippie Holistic’s
United States
About 1 month using the app
Propel Commerce replied April 23, 2024

Hello friends at Haley’s Hippie Holistic’s,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 8, 2024

Nandi Panchgavya Private Limited
India
8 minutes using the app
Propel Commerce replied August 9, 2024

Hello friends at Nandi Panchgavya Private Limited,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

June 18, 2024

Smokey-Dealz
Germany
About 1 hour using the app
Propel Commerce replied June 20, 2024

Hello friends at Smokey-Dealz,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 16, 2024

FreeForexSignals
Italy
About 1 hour using the app
Propel Commerce replied April 17, 2024

Hello friends at FreeForexSignals,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 23, 2025

Gooood app i like it, its easy to use

Glowi
Spain
June 19, 2025

DISSOLV Strips
France
May 25, 2025

My Store
Australia
May 20, 2025

Looks Promising - just installed. Love that there is 0% transaction fees.

My Store
United States
September 21, 2024

This app is great if your wanting to implement a subscription service to your store. Its easy to use, looks appealing on the product page and great,fast customer service. Looking forward to seeing if this helps scle ,y business

Pro-NaturalSupplements
United Kingdom
11 months using the app
Propel Commerce replied September 23, 2024

Hello friends at Pro-NaturalSupplements,

We're glad to hear our app is helping your business! Thanks for the review, Josh! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 19, 2024

Recommending this to anybody who is looking for a straightforward and simple solution to offer subscriptions.

gudshroom
Germany
31 minutes using the app
Propel Commerce replied September 20, 2024

Hello friends at gudshroom,

We're glad to hear our app is helping your business! Thanks for the review, Luca! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 9, 2024

cool

Rydja Coaching
France
About 1 hour using the app
July 25, 2024

Excellent! Simple and the cusomer support in chat, outstanding. Tom specially, he just knows the way for an easy solution and great outcome.
Very happy overall.

Got LoV
United States
12 days using the app
Propel Commerce replied July 28, 2024

Hello friends at Got LoV,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 19, 2024

Not only does the app embed seamlessly to your store, the functions and customisability stand out from any other similar app I’ve used. They also have the fastest customer service response I’ve experienced to date, I’d recommend this app to any store owner looking to increase MRR

RadiantRoots.
United Kingdom
6 days using the app
Propel Commerce replied July 20, 2024

Hello friends at RadiantRoots,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 8, 2024

I only have positive things to say with my experience so far! Every time there has been an issue, the support team has been super friendly and prompt with their help.

We intend to keep using their services and huge thanks to the Propel Support team, biggest shoutout to Leo. Thank you!

Happy Stack Cookies
Australia
8 days using the app
Propel Commerce replied February 9, 2024

Hello friends at Happy Stack Cookies,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 25, 2024

I'm really picky and will spend hours looking at certain apsects and designs of my website. I gave Propel a shot, and, the subscription integration after I simply changed the color (literally that's all i did!) looks really professional. I highly recommend them. And Leo who I was speaking with when I had "picky" questions: Fast, responsive and extremely helpful. Sign up for a paid subscription! You must allow your customers to cancel on their own without having to contact you.

My Store
United States
About 4 hours using the app
Propel Commerce replied January 26, 2024

Hello friends at My Store,

Thank you very much for the review, Michael! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 1, 2023

Amazing help from Tom.
The widget was not showing on my product page.
He helped quickly and whitin 1 minute he fixed it.
Perfect help!

Beauty Is Yours
Netherlands
14 minutes using the app
Propel Commerce replied December 4, 2023

Hello friends at Beauty Is Yours,

Thank you for the AWESOME review, Pim! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 29, 2023

The tech support is great, they are super responsive when I have questions about how to change a product or subscription.

tote-ally Local
United States
About 1 year using the app
Propel Commerce replied November 30, 2023

Hello friends at tote-ally Local,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

November 2, 2023

Muy buen soporte! Recibí la ayuda que necesitaba.

GoldlineTrades
United States
15 days using the app
Propel Commerce replied November 3, 2023

Hola amigos de GoldlineTrades,

¡Gracias por la IMPRESIONANTE reseña! Eres muy apreciado. ¡Disfruta de la aplicación y más potencia para tu negocio! 🚀

- Tom @ Propel Commerce

October 3, 2023

Amazing app and features. It's a must if you want to keep your customers happy.

FITKONGZ
Spain
5 months using the app
Propel Commerce replied October 4, 2023

Hello friends at FITKONGZ,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 12, 2023

Amazing App super easy to use, I couldn't find my theme at first but customer support reached out to me straight away and Leo resolved all my problems instantly. Great service

HOUBA
United Kingdom
About 5 hours using the app
Propel Commerce replied August 14, 2023

Hello friends at HOUBA,

Thank you very much for the review, Oliver! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 9, 2023

App is really easy to implement, and support was very prompt when I had a question. Has really great features.

OdessaConnect
United States
2 days using the app
Propel Commerce replied August 10, 2023

Hello friends at OdessaConnect,

Thank you for the AWESOME review, Brien! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 2, 2023

Great option for getting started with a lot of functionality out of the box. Exceptional customer service and free plan available :-)

Highly recommend that you check them out!

Melly
United States
6 days using the app
Propel Commerce replied August 5, 2023

Hello friends at Melly,

Thank you very much for the review, Shlomi! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

July 24, 2023

works well and is easy to set up - support were helpful during setup. I would recommend to others looking for a subscription app

Cat & Canine
United Kingdom
11 minutes using the app
Propel Commerce replied July 25, 2023

Hello friends at Cat & Canine,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 5, 2023

The support was incredibly fantastic. I got a fast and appropriate right directions from the agent. I highly recommend their service.

Beans Eight Roasters
United States
About 1 year using the app
Propel Commerce replied July 5, 2023

Hello friends at Beans Eight Roasters,

Thank you for the AWESOME review, Tetsuya! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 21, 2023

I am a new user and was having a difficult time with set up. Leo was very quick to respond and address all issues and had me up and running within 10 minutes!

JenV + Jax Beaux Co.
United States
About 1 hour using the app
Propel Commerce replied June 21, 2023

Hello friends at JenV + Jax Beaux Co.,

Thank you very much for the review, Lauren! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

June 21, 2023

Easy to use and support it the best! :D I had some trouble with installing the app and making it work, but support fixed it and helped me within a few minutes :-)

Herbanit
Denmark
41 minutes using the app
Propel Commerce replied June 21, 2023

Hello friends at Herbanit,

Thank you very much for the review, Stefan! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

May 26, 2023

Just installing this now. Support person is great, Plug-in was recommended to me and the features look good.

REDSTIX
Australia
Over 1 year using the app
Propel Commerce replied May 26, 2023

Hello friends at REDSTIX,

Thank you very much for the review, Robyn! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

May 19, 2023

Really great customer service and everything seems to be working well. I would definitely recommend this app.

Brain Edge Plus
Finland
5 days using the app
Propel Commerce replied May 19, 2023

Hello friends at Brain Edge Plus,

Thank you very much for the review, Niklas! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

May 5, 2023

This app is amazing and hands down THE BEST CUSTOMER SERVICE EVER!!!!

I really appreciate you guys!

Cajun Pilgrim Glitter
United States
About 2 hours using the app
Propel Commerce replied May 5, 2023

Hello friends at Cajun Pilgrim Glitter,

Thank you for the AWESOME review, Terry! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 4, 2023

It is very easy to navigate, and if you need help.. the team running the chat is AMAZINGLY HELPFUL! Tom was awesome!! Love this app so far!!

Divine Purpose Bakery
United States
About 2 hours using the app
Propel Commerce replied May 4, 2023

Hello friends at Divine Purpose Bakery,

Thank you for the AWESOME review, Alex! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 1, 2023

Awesome customer service, fast and easy! Worked with Leo and the assignment was understood and addrssed accordingly. Thank you!

Little Witch Shop
United States
11 months using the app
Propel Commerce replied May 1, 2023

Hello friends at Little Witch Shop,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 24, 2023

After trying a couple of other subscription apps for Shopify, we landed on this one. Support immediately reached out to make sure we had everything set, and after days of trouble with other apps, our store was up and running within minutes. Very impressed.

ActionCOACH Columbus
United States
About 3 hours using the app
Propel Commerce replied April 24, 2023

Hello friends at ActionCOACH Columbus,

Thank you for the AWESOME review, Julie! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 24, 2023

Its great, support team ( Leo ) is very helpful - Glad I'm using this app , thank you support team for helping me installing the app and getting it running

Swift IT Solutions and Services
Australia
4 days using the app
Propel Commerce replied April 24, 2023

Hello friends at Swift IT Solutions and Services,

Thank you very much for the review, David! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited April 20, 2023

Great customer service! Responsive in chat and collaborated with me on my website to get code fixed. Highly recommend this app!

Home Managed Services
United States
About 3 hours using the app
Propel Commerce replied April 20, 2023

Hello friends at Home Managed Services,

Thank you for the AWESOME review, Brennon! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 18, 2023

New to Ecommerce- highly recommend them if you're looking for a subscription platform! Service is helpful and friendly!

Checkered Flag Coffee Co
United States
4 months using the app
Propel Commerce replied April 18, 2023

Hello friends at Checkered Flag Coffee Co,

Thank you for the AWESOME review, Tarah! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 18, 2023

Great support. Helped us out with our questions promptly. Also love the pricing on this, much better than most subscription products.

A7X3
United States
About 15 hours using the app
Propel Commerce replied April 19, 2023

Hello friends at A7X3,

Thank you very much for the review, Tim! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited April 13, 2023

It is a great app that will help me drive sales!! It is easy to use and simple! Iwould recommend this to anyone!

It’s Moss Sauce
United States
2 months using the app
Propel Commerce replied April 13, 2023

Hello friends at It’s Moss Sauce,

Thank you for the AWESOME review, Kelley! I wish you all the best. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 29, 2023

I recently started using Subscriptions Recurring orders by Propel to manage my subscriptions, and I am thoroughly impressed with both the app and the customer service. The app is user-friendly and has all the features I need to manage my subscriptions effectively. But what really sets this app apart is the customer service.

Their goes above and beyond to help their customers. They are incredibly responsive and always willing to help, whether it's a question about the app's features or a technical issue. They are patient and take the time to explain things clearly, making sure that I fully understand how to use the app to its fullest potential.

Overall, I highly recommend this app to anyone looking for a subscription management app. With its robust features and excellent customer service, it's a no-brainer. Five stars!

Bark'n Brew
United States
13 days using the app
Propel Commerce replied March 29, 2023

Hello friends at Bark'n Brew,

Thank you for the AWESOME review, Rory! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 22, 2023

Would, recommend. Easy to use and works great! The affiliate program that I have set up on my store required an auto-ship.

GCORE NUTRITION
United States
About 15 hours using the app
Propel Commerce replied February 22, 2023

Hello friends at GCORE NUTRITION,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 14, 2023

Tom was amazing, and quick to act and resolve the issue on my site. Highly recommend this plugin for anyone who has a subscription model for their business.

Deliver Toy
United Kingdom
About 3 hours using the app
Propel Commerce replied February 14, 2023

Hello friends at Deliver Toy,

Thank you for the AWESOME review, Adam! It is a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 11, 2023

Propel have been a great help to us so far they are always there to help us when we need them. the system works well and is easy to understand. we wouldn't have a business without them.

The Groovy Growers
United Kingdom
19 days using the app
Propel Commerce replied February 11, 2023

Hello friends at The Groovy Growers,

We're glad to hear our app is helping your business! Thanks for the review, Michael! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 10, 2023

So far so good. The support are great - fast and very helpful. Thanks Leo for helping to set it up for me :)

For Trees Club
United Kingdom
1 day using the app
Propel Commerce replied February 10, 2023

Hello friends at For Trees Club,

Thank you very much for the review, Isaac! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

February 6, 2023

Very well designed and easy to use. Makes offering subscription plans quick and easy. Free to begin with, which helps a lot when you're starting up.

Family Balsamic
United States
14 days using the app
Propel Commerce replied February 6, 2023

Hello friends at Family Balsamic,

Thank you for the AWESOME review, Antonio! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 3, 2023

I love this app!! It meets all of my business needs. I really appreciate the customer service team as well. Thank you!

Coach Ablaza
United States
7 months using the app
Propel Commerce replied February 3, 2023

Hello friends at Coach Ablaza,

We're glad to hear our app is helping your business! Thanks for the review, Amber! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 2, 2023

Amazing customer service for the set up , i cant wait to use and try the app out. Hope it works as well as the customer service did

CJHandmade
Canada
22 minutes using the app
Propel Commerce replied February 2, 2023

Hello friends at CJHandmade,

Thanks for the AWESOME review, Cara! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 2, 2023

Just setting this app up today, but so far it's easy to use. Free option is reasonable (3%), and upgraded options for a fee. Thank you!

ARPneuro
United States
21 days using the app
Propel Commerce replied February 2, 2023

Hello friends at ARPneuro,

We're glad to hear our app is helping your business! Thanks for the review, Sara! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

January 26, 2023

Fabulous service! I was helped by one of the lovely reps and he helped me set up the subscription exactly how I needed it.

Board143
United States
About 1 hour using the app
Propel Commerce replied January 26, 2023

Hello friends at Board143,

Thank you for the AWESOME review, Mark! It is a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited January 23, 2023

Great app. Just a shame that we still can't make the subscription the automatically selected option or aren't able to transfer subscribers from another app onto this one.

Peachyness
France
3 months using the app
Propel Commerce replied January 23, 2023

Hello friends at Peachyness,

Thank you very much for the review, Marine! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 18, 2023

Customer service was outstanding. Gave answers quickly and accurately. I'm just getting started with the service, so far I really like what I see.

OUT-N-BIN
United States
1 day using the app
Propel Commerce replied January 18, 2023

Hello friends at OUT-N-BIN,

Thanks for the AWESOME review, Dan! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 11, 2023

I recommend this app, if you want to offer your customers generous subscription plans. Love their really fast customer service!

Beauty Essentials
Czechia
2 months using the app
Propel Commerce replied January 11, 2023

Hello friends at Beauty Essentials,

We're glad to hear our app is helping your business! Thanks for the review, Adam! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

January 3, 2023

Veldig rask og god service på chatten.
Dette er en app jeg har lett lenge etter :) Jeg kan anbefale denne! :)

Lauritz Ålesund AS
Norway
1 day using the app
December 22, 2022

Ive tried a few apps and I much prefer this one. Great features and super quick friendly support. Would definitely recommend.

Succulent Den
Spain
7 days using the app
Propel Commerce replied December 22, 2022

Hello friends at Succulent Den,

Thank you for the AWESOME review, Maria! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 22, 2022

Good service is included, and the app is easy to install/integrate on my Shopify store. It was extremely easy to create a subscription box with this app

sweetandsavory
Netherlands
23 minutes using the app
Propel Commerce replied December 22, 2022

Hello friends at sweetandsavory,

Thank you very much for the review, Sidney! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 19, 2022

My customer service experience was very fast and helpful today. Thank you !! I’m glad to be doing business with a very good company like propel

Candle Industry Leaders
United States
8 months using the app
Propel Commerce replied December 19, 2022

Hello friends at Candle Industry Leaders,

Thank you for the AWESOME review, Gregory! It is a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce