Reviews (190)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing revenue through effective subscription services, noting its ease of installation and seamless Shopify integration. It offers customizable subscription options and a user-friendly interface, improving customer experience without affecting website performance. The app is reliable with minimal downtime, and the customer support is praised for being responsive and adept at handling theme integrations and custom requests.

May 22, 2024

We love using Propel! Starting a subscription for one our most popular product has brought in more business. The Propel team has been helpful with troubleshooting on many occasions.

Adorned
United States
3 months using the app
Propel Commerce replied May 24, 2024

Hello friends at Adorned,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 4, 2024

Very prompt and efficient customer service. I had an issue, and they handled it as quickly as possible.

Ms. Ro's Dance Closet
United States
Almost 2 years using the app
Propel Commerce replied June 5, 2024

Hello friends at Ms. Ro's Dance Closet,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

July 29, 2024

5 stars, Tom is awesome, very patient and super helpful.

ThaniaAguirre
United States
About 3 hours using the app
Propel Commerce replied July 31, 2024

Hello friends at ThaniaAguirre,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited October 2, 2023

Sooo I updated my theme and for whatever reason my apps didn't pull over. I received a prompt response within minutes inside the chat feature of the app. Tom came in and figured out what the problem was and got it done in an instant! Forever grateful. Propel is great!! Thanks again!

Lamb + Honey
United States
Almost 2 years using the app
January 17, 2024

The Propel team is simply amazing. I cannot recommend them enough! I have them set up on multiple of my Shopify stores and their app is a lifesaver. Their support team is always more than willing to help me out in a timely manner. If you're looking for a subscription app - look no further!!

SWFL Guidebook
United States
Almost 2 years using the app
Propel Commerce replied January 18, 2024

Hello friends at SWFL Guidebook,

Thank you for the AWESOME review, Drew! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 31, 2023

A great app with even better customer service.

NanoBrush PRO
United Kingdom
Over 1 year using the app
Propel Commerce replied November 1, 2023

Hello friends at NanoBrush PRO,

We're glad to hear our app is helping your business! Thanks for the review, Sami! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

June 17, 2024

Easy to use and fast response on customer service. Recommend if you are looking to get your subscription sales started.

VE Refinery
Switzerland
About 1 year using the app
Propel Commerce replied June 18, 2024

Hello friends at VE Refinery,

We're glad to hear our app is helping your business! Thanks for the review, Tori! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

March 18, 2024

Super fast and helpful support!

Lit-X
Germany
About 1 year using the app
Propel Commerce replied March 19, 2024

Hello friends at Lit-X,

Thank you very much for the review, Lars! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 6, 2023

I would recommend this app because the customer service is fast and convenient! With any questions I had, there was service available.

GoV3gan
United States
About 1 year using the app
Propel Commerce replied January 6, 2023

Hello friends at GoV3gan,

Thank you for the AWESOME review, Alejandro! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom@ Propel Commerce

Edited May 12, 2023

I recently updated my website to a new theme and ran into a snag with a subscription product not being able to be added to the cart. I reached out to support and the issue was fixed in minutes. Incredibly responsive (thank you again, Leo!). I've been using the app for a little over a year now and it has been easy to work with and seems really integrated with the Shopify platform as a whole. It's been exactly what we needed to run a subscription box product on our site.

Imouri
United States
About 1 year using the app
Propel Commerce replied April 15, 2022

Hello friends at Imouri,

We appreciate your feedback! If you need any suggestion or help, don't hesitate to let us know! 😎😉

- Carmi @ Propel Commerce