Propel Subscriptions App

Propel Subscriptions App

Reviews (298)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. It offers robust customization options, enhancing both the aesthetic of product pages and the functionality of subscription services. The app is praised for its reliable performance, affordability, and effective customer support, which together contribute to increased recurring revenue and improved customer retention.

February 7, 2022

This is my first day using it. Setup and look is great! Can't wait to see it work! Thank you for doing this for free!

Tulua Nutrition
United States
About 2 hours using the app
Propel Commerce replied February 9, 2022

Hello at Tulua Nutrition,

Thank you very much for the review and your feedback! We appreciate it. Please let us know when you've granted us access to your store so we can install our app in your theme. Free of charge, of course! 😜

- Leo @ Propel Commerce

September 25, 2022

Guter und schneller Service gleich nach der einfachen Installation. Das Video erklärt die Installation sehr gut und die Optionen sind sehr vielfältig.

MindBody Nutrition
Germany
About 2 hours using the app
May 5, 2023

This app is amazing and hands down THE BEST CUSTOMER SERVICE EVER!!!!

I really appreciate you guys!

Cajun Pilgrim Glitter
United States
About 2 hours using the app
Propel Commerce replied May 5, 2023

Hello friends at Cajun Pilgrim Glitter,

Thank you for the AWESOME review, Terry! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 9, 2023

Great and fast support!! Easy to handle! Color, texte are quickly created and modified. Subscription plans are easily created.

zkillikz
Germany
About 2 hours using the app
Propel Commerce replied August 10, 2023

Hello friends at zkillikz,

Thank you very much for the review, Thomas! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

October 6, 2022

Needed help with the app and had some questions. The online support was not helpful so I book a zoom call. When the call came NO ONE showed up, contacted online support and explained what happened, again no help. I book another zoom call and guess what, no one showed up. My time was wasted again. I do hope they get it together

starruniversity
United States
2 days using the app
Propel Commerce replied October 9, 2022

Hello friends at starruniversity,

I'm so sorry this happened. The agent working during the time your calls were scheduled for was having difficulties with their Zoom account. Arrangements should have been made for one of our other agents to handle your calls, and I'm so sorry this didn't happen in your case. We've communicated to our agents how to better handle situations like this in the future. It will not happen again.

Sincerely,
Chris @ Propel Commerce

February 2, 2023

Excellent support. Live support helped me solve issues in real-time. Never seen this with other apps.

Flow State
United States
About 1 hour using the app
Propel Commerce replied February 3, 2023

Hello friends at Flow State,

Thank you very much for the review, Rihards! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

May 24, 2023

I needed support with setup and they fixed my issue right away. Very thankful for such a responsive support team.

birchriverclay
United States
About 1 hour using the app
Propel Commerce replied May 24, 2023

Hello friends at birchriverclay,

Thank you for the AWESOME review, Jessica! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 7, 2022

This app is fine if you are small boutique shop with not many items. Totally useless if you have more than 30 items you want to sell in a subscription. Very limited. Has potential, but poor design at the moment for larger online shops. Customer service was good.

Four Muddy Paws
United States
2 days using the app
Propel Commerce replied October 9, 2022

Hello friends at Four Muddy Paws,

Thanks so much for your feedback. Subscription groups in our app are limited to 30 products right now, but the app can support more than 30 products by creating multiple subscription groups. We understand this isn't suitable for all situations though, and we're working on removing this limitation over the next couple months.

Sincerely,
Chris @ Propel Commerce

March 18, 2022

This app is very easy to set up and integrate, with very efficient and great customer service. Highly recommended!

34.4º Skincare Naturally
United Kingdom
About 1 hour using the app
Propel Commerce replied March 18, 2022

Hello friends at 34.4º Skincare Naturally,

We appreciate your feedback, Elke! We hope that our app would help your business a lot! If you have any suggestions or concerns, please don't hesitate to chat or email us. :)

- Carmi @ Propel Commerce

July 24, 2023

works well and is easy to set up - support were helpful during setup. I would recommend to others looking for a subscription app

Cat & Canine
United Kingdom
About 1 hour using the app
Propel Commerce replied July 25, 2023

Hello friends at Cat & Canine,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce