Reviews (200)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting e-commerce performance through social proof, which notably increases conversion rates and customer trust. It features customizable pop-ups that show real-time activities such as recent purchases and reviews, enhancing buyer confidence. The app is easy to install, integrates seamlessly, and is supported by a responsive help team. It also offers a free version ideal for small businesses and provides valuable analytics to help merchants optimize their social proof usage.

February 12, 2020

Absolutely great app! very user-friendly and customizable for your store needs. I'm sure I'm getting better results because of the app! - and the best part is it's for free, so you can try it out and then upgrade if you like :)
Thank you guys!

originalposture
Israel
2 months using the app
Edited September 13, 2019

Limited to ONLY 1K Monthly Unique Visitors for Free Version. That's little traffic. In general, we can say that it does the trick. Easy to use and to install. I wish we could change the color purple of your logo that does not match our brand colors. We searched in customize but not possible. I guess we need to upgrade to remove logo.

THE PEOPLE OF SAND FZE
United Arab Emirates
Almost 5 years using the app
ProveSource replied September 4, 2019

Thanks for your review! We noticed you gave us 5 stars but now you have changed it to 3 without any reason. We have checked your account and everything seems ok and you also mentioned it does the trick :-) Please reach out via the live chat so we can help with any issue :-)

Edited February 19, 2020

Update as of February 19 2020: downgrading from 2 stars to one star due to Provesource team still refuses to fix the issue and reimburse the difference they charge me.

UPDATE as of February 12 2020: After signing up with prove source plan Starter I added the "remove branding name" for additional $9. I did not check to see how much they actually charge me. I found out they charged me for a different plan of $49 for the last 5 months. I made an attempt to contact them but no response so I contacted Shopify and they did not correct the situation they just ignored it.
I going to escalate it to Shpify escalation team. as I am certain what plan I chose as I never had this issue with tens of apps that I install on our stores.

This is such a great app from a professional company! I used different companies before but this one is far beyond.. it looks way better, it works
& function as it supposed to and the customer support was prompt and amazing! I look forward to do more business with them in the future and I absolutely recommend them.

Thank you kindly

Oren

Feshionn IOBI
United States
Over 4 years using the app
ProveSource replied February 13, 2020

Hi,

Apologies for our belated response, our support team was a bit overwhelmed.

As mentioned, it is impossible for us to charge you more than what you agree to.
For us to charge you through shopify you have to click "I agree" or "Allow" in the shopify admin center with the pricing and plan explicitly described in it.

We have provided refunds for 2 months due to an issue related to multiple stores and subscriptions you had.

Team ProveSource

February 6, 2020

The app works well! I feel that it reassures potential customers that they are in good hands on my site. It was easy to set up. The only issue that I've ever had is that once the product image didn't show with the sale info, but it hasn't happened frequently. I'd recommend the app.

The Natural Skincare Queen
United States
About 3 years using the app
December 11, 2019

Provesource is without a doubt the most effective social proof tool i have ever used. Even the logo is great.

Gadgtek
United Kingdom
About 2 months using the app
June 30, 2019

This is great, love these guys and love the app, never had a problem and the look of the notification is on point and trust worthy. Helps conversions

Skintific Beauty
United States
About 2 months using the app
January 19, 2020

I really like the app, works like a charm ! ProveSource just give you a real social proof. I recommend :)

Cloud&Fairy
Serbia
About 2 months using the app
December 31, 2019

Great app; only works with one service in the free plan, but it's enough for us, at least for now...

boutiquedenvies
Romania
About 1 month using the app
February 18, 2020

Great app, Thanks!
Does not show full name of customers and I like that privacy for them.
A very easy to use app, straight to the point!

Krullur.is
Iceland
About 1 month using the app
January 6, 2020

I've been using this app for few months now and it has been great. It validates and confirms my stores member purchases. My favorite feature is that it has push the sale of the most recent sold item many times. That was unexpected. We strongly recommend ProveSource app.

NYLeggings.com
United States
About 1 month using the app