Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and customization options. It's recognized for enhancing conversion rates and sales by providing social proof. The app also offers insightful analytics and displays recent purchases and popular items, leading to increased site traffic for some. Despite offering a free version, some merchants wish it catered to more visitors. The app is commended for its reliable performance, effective customer support, and its role in fostering customer trust and credibility.

February 22, 2020

I used the most basic feature of this app to show recent sales traffic to our website for the past 10 days. Recent purchase of product x by First Name from City, State. It seems to have increased the level of engagement by potential shoppers. It is still too early to determine the exact impact on sales; but, there is a slight uptick. Hopefully, this may grow over time. You can modify the settings for the notifications - nice feature. It would be cool to have a setting that would pop up and say you are the xxx visitor (minimum value of variable determined by shop owner)in the past x hours (value determined by shop owner). So, for example, the counter would only pop up when you hit 100+ visitors in the past 24 hours. Or similarly, we have x number of shoppers now in the store at this time.

Trio Nutrition
United States
10 days using the app
ProveSource replied February 23, 2020

Thanks for your great review!
About your request "xx visitor" - we support this option :)
It's called "Counter Notification" where you can pick what to count - page visits, conversions or currently live visitors.
Reach out to our support (in-website chat) for help with the setup.

January 22, 2020

Simply just a great app! I love the way the banner looks and all the customization available. Also I hadn't found any other way to show facebook reviews this way! Simply brilliant! I just wish it was a bit lower in cost. but the free version is really good! Keep up the great work!

Stickerheads Stickers
United States
10 days using the app
Edited June 20, 2019

I used this app to promote purchases. I really like that it recommends products for the customer to buy and provides customizable designs.

Monii Garmenx
United States
9 days using the app
Edited May 1, 2021

This app wasn't efficient for us .Very hard to reach someone for help. Sent many emails to cancel subscribtion no response.They keep charging us and there is no way to cancel on your own.

FabNetStudio
United States
8 months using the app
ProveSource replied May 2, 2021

Dear customer,

We pride ourselves being super responsive and always helpful to our customers.
We have not gotten any emails from you in the past regarding cancellation, as mentioned, please send proof for those emails so we can check and provide a refund for the requested period.

Your account's analytics shows that ProveSource was active and engaging to your shop's visitors and played a role in increasing your sales.

Looking forward to hearing from you,
ProveSource Team

January 23, 2020

Great app! Shows real time purchase of customers which adds to your site's legitimacy. Better if all products ordered by customers can be seen as well (not only one per order). Keep it up!

Proactive Sports + Outdoor
Philippines
5 months using the app
Edited January 20, 2020

Wow! I'm most impressed with the customer support that ProveSource provides. Experienced some minor setup challenges, contacted support and received a speedy response with a solution + friendly service! Perfect app for our business. Thanks!

BRAVON BEAUTY
United States
5 days using the app
Edited December 11, 2018

Love this new app for our store, found live chat super easy and completed any concerns i had. I would rate ProveSource 10/10. Very simple process

Mobile Mattress
Australia
4 days using the app
Edited April 22, 2020

I have been trying to find a social proof app on shopify that works well with my site, and also does what I want it to and show what I want it to. This is by far the best social proof app I've found. I love that you can set it up to show exactly what you want, for how long you want, what colors you want, what name you want (if there isn't a name for an order, it generates "a happy customer", but I love that I have to opportunity to change it to "a witch" or "a dark soul" to fit the theme of my store. Overall, really great! Love the analytics and how many clicks and conversions.
Highly recommend! :)

*Update - I have also had more sales since I've had this app!

Raven Born
United States
4 days using the app
December 28, 2019

Have had the app for more than 6 months. The application is easy to install. ProveSource provides easy instructions to follow. However, it has not converted any of my visitors to sales. Not sure if this is a fault of my own lack of social media talent or the inability of the app to serve its intended purpose. All the sales were through referrals from my own contacts.

EVERYTHING ABOUT TIMESHARES
United States
4 months using the app
ProveSource replied December 29, 2019

Thanks for your review, feel free to reach out to us via the live chat and we'd be happy to take a look at your account and fix/change/improve your settings so you can convert more visitors.

In addition, we can see that you have a very low traffic, so in some cases the app won't help :-)

November 1, 2020

I downloaded this app a few days ago. I LOVE it! It really gives my store my credibility. I think my visitors will be more likely to buy when they see other customers are buying. It was so easy to install! Every store should use this!

Design Junkie Tees
United States
3 days using the app
ProveSource replied November 2, 2020

Thank you so much <3