Puppet Vendors
- Pricing
-
From $19/month. Free trial available.
- Highlights
- Works with the latest themes
- Rating
- 4.7 (104)
- Developer
- Panther Commerce
Featured images gallery
Track sales, commissions, and automate vendor/seller payouts. Split & auto-assign orders to vendors.
Manage real-time vendor or consignment sales and commissions. Automatically split & route orders to vendors via email and web portal. Vendors manage products and inventories in a dedicated web portal. Use insights and analytics to make business decisions, and increase sales. Multi-lingual vendor portal. Convert your Shopify store into a marketplace. Used by businesses in all industries from drop-shippers, and multi-brand marketplaces, to digital marketplaces for art, plugins, and templates.
- Key Insights - Simple and intuitive business dashboard for you and your vendors
- Flat or percentage based commissions and deductions for each vendor
- Real-time split & send orders via email and web portal
- Payouts, custom reporting, store vendor information all in one place
- Add-Ons - Whitelabel (BYO brand)/Fulfillments/Products/Payouts - PayPal/Stripe
- Highlights
- Works with the latest themes
Launched
March 18, 2020 · Changelog
Languages
English and Spanish
Categories
Works with
Email, Web PortalPricing
Basic
$19 / month
Additional Features Available Via Add-Ons (Charges Apply)
- 30 Vendors
- Commissions per vendor or SKU
- Real-time Notifications
- ∞ Orders & Reports
- Vendor Login & Reporting
- ∞ Invoices + Packing Slips
14-day free trial
Business
$49 / month
Additional Features Available Via Add-Ons (Charges Apply)
- 100 Vendors
- All From Basic Plan +
- Unlimited Chat & Email Support
14-day free trial
Enterprise
$99 / month
Additional Features Available Via Add-Ons (Charges Apply)
- 101-300 Vendors
- All From Business Plan +
- First onboarding + setup
- Priority Chat & Email Support
14-day free trial
Basic
$19 / month
Additional Features Available Via Add-Ons (Charges Apply)
- 30 Vendors
- Commissions per vendor or SKU
- Real-time Notifications
- ∞ Orders & Reports
- Vendor Login & Reporting
- ∞ Invoices + Packing Slips
14-day free trial
Business
$49 / month
Additional Features Available Via Add-Ons (Charges Apply)
- 100 Vendors
- All From Basic Plan +
- Unlimited Chat & Email Support
14-day free trial
Enterprise
$99 / month
Additional Features Available Via Add-Ons (Charges Apply)
- 101-300 Vendors
- All From Business Plan +
- First onboarding + setup
- Priority Chat & Email Support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its user-friendly interface and comprehensive features that simplify vendor management and inventory tracking. They appreciate its financial capabilities, including commission calculations and payouts. The app is praised for its reliability, continuous enhancements, and responsive customer support. It offers transparent analytics, customizable reports, and adapts to specific needs, all at a reasonable price.
We've encountered several bugs and errors since using this app. Here's a breakdown of the issues:
1. Order Syncing Issues: The latest orders frequently fail to sync automatically. While a temporary fix involving the date picker sometimes works, it's unreliable. We've reported this issue to the support team more than 10 times, requesting a permanent solution. Unfortunately, the problem persists even until today, leading us to post this review. There have also been instances where older orders disappear from the dashboard, raising significant concerns about the system's integrity for tracking orders and payouts. Vendors cannot trust a system where orders are not appearing or can 'disappear" unexpectedly.
2. System Crashes: During the first few weeks, the system intermittently crashed, particularly the "Fulfillment details pop-up." The pop-up window would freeze and timeout. In some cases, the entire system became unstable, also leading to timeouts. While these issues seem to be resolved now, they raise concerns about stability.
3. Empty Packing Lists: On occasion, the packing list function produced empty PDFs due to a problem with the PDF generator. Thankfully, this problem has been addressed.
4. Disappearing Orders: Cancelling a fulfillment previously caused the entire order to vanish from the dashboard. Thankfully, this bug has also been fixed.
5. Broken Payout Details Link: Clicking "view details" on a payout initially led to a broken link that returned no information. Again, this issue has been resolved.
6. 502 Bad Gateway Error: On May 16th, the vendor page displayed a "502 Bad Gateway" error. This was reported and subsequently fixed.
Overall, the app's initial "bugginess" raises concerns about its readiness for live production. These basic errors should have been addressed prior to launch. Additionally, the repeated occurrences of missing orders have caused significant reputational damage to our business.
Hi,
Thank you for your feedback here. We take these seriously and shall work with the team to resolve any concerns that may come up. As you can see, any issues raised were resolved very quickly and we intend to do so on a continuous basis as our goal is to become the best app possible. Some issues may simply take longer than others but they will be resolved.
We appreciate the impact this might have caused and apologize for this. One of our team members has reached out to you for assistance.
The App is what you are looking for and more, and over all of that, you get AMAZING VERY LOVELY SUPPORT, I was working alongside Martin for the whole time and he was just top-notch, providing quick replies and help as well as step-by-step videos to get you going. I'm speechless about how great it gets!
Fantastic app! A very customizable app which we know will save us a lot of manual tracking. Super-responsive customer service.
Support
Panther Commerce can answer any questions you have about Puppet Vendors.