Reviews (140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing product quantities, setting minimum and maximum purchase limits effectively. It's praised for its seamless integration and ease of use, helping to prevent order mistakes and reduce customer service issues. The app performs well even with large product volumes and the support team is noted for their responsiveness and efficiency in resolving issues. It's considered essential for streamlining order processes and enhancing operational efficiency.
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App is exactly what we needed for minimum qty for collection grouping. We had a small bug, and Anjali helped resolve the issue.
Our Shopify team expresses their gratitude for the appreciation you did. Please contact us any time if needed. We would be glad to sort your issues out.
I have just downloaded the app, the customer service helped me set up. Brilliant!
I recommend the app :)
Thank you so much for your kind words. Reaching out on WhatsApp or Live chat for support will be always quick.
It works good, when properly explained. We would like to know if it is possible to use a feature to limit an order by a customer once, via their email address, phone number or name. Not allowing them to place multiple single orders.
Thanks for writing feedback for us.
Yes, our app has that functionality you're looking for. Contact our support team, and we will guide you on how to configure the setting for limiting orders. Our support email ID is support@magecomp.com.
Awesome support - I wanted to limit the amount of products from a collection and a single item. This app did the job and the support was great.
MageComp thanks you for taking the time for dropping this review!
I used it the let our customers only purchase 5 items. Works perfect! Easy, simple and fast. The customer service chat was very helpfull.
Try setting limits in other ways too!
It has many options to serve the business requirements effectively. Thanks for your review.
Update: 9/1/21 - This app did not work. Failed upon site launch and customer support went dark on me. Don't download it, find another option ----------------------------------------------------------------------------------- Tech support via Skype was very helpful, solved my problems and the app did what I needed it to do! We are launching a store where users can only buy one limited item. The app helps limit the amount of items a user can buy during a shopping session, and prevents them from coming back in after a initial purchase and buying again.
We apologize for the experience you faced. We've updated this app and added more features to it.
The application does not do what it promises and support will probably only appear when it reads a negative review. There are many better apps than this, I wouldn’t recommend it even if it was free.
Hi
We are sorry to hear the experience with us.
We were on Diwali vacation when you reached out to us, so we agree we couldn't reach out to you on time.
If you want to use our app again, and facing any issues, we are happy to help you instantly.
Please reach out to our WhatsApp support for quick support.
Your suggestions make our app better for tomorrow. Thank you :)
Be careful. after we uninstall this app our checkout page shut down for 2 days until we found a problem (shopify represewntative told us some apps here can cause this problem). poor customer service (have to wait for a day or 2 for reply. for our email question they still havent reply to us. and customers still can avoid and buy as many goods as they want.
Hello
I am sorry for the inconvenience it caused.
We will surely rectify why the support team took much longer than usual.
We offer WhatsApp support for quick revert and resolution, so request you to follow.
I changed my review from one star. The app worked well as advertised. We decided not to stick with it and uninstalled it. You must make sure to follow their uninstall instructions in the app description, or it could mess up your checkout like it did ours. I upgraded my review from the 1 because they were quick to reach out and propose a fix, but one less star because this shouldn't happen in the first place
Thanks for taking the time to post a review for us.
We apologize that you experienced bad the first time. At the same time, we're also glad that you changed your review and voiced your positive feedback in an honest way. 🤩 We're really impressed by your honesty ❤️
This app did what it was told but needed to contact support every step of the way- very unintuitive. When I uninstalled it, I found out that my customers were having trouble checking out, seeing a blue spinning wheel. This app leaves bad code even if uninstalled-there is additional steps needed to clean up code.
Hi
I am sorry to hear that you face any issue with our app.
Usually, our app is very straightforward, but we also provide WhatsApp Support if something is urgent.