The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I received great email support from NetParcel to help me set up the app properly. They responded quickly and provided help on how to fix my issues. I can now offer prices that are linked to my Purolator account and reflects the weight of the order and the delivery address.
Pool Store Canada
Again the team at Netparcel are excellent. the support is by far the best of any of the app providers on Shopify.
Also this app is very helpful and works great!