Purple Dot | Trusted Pre‑Order

Purple Dot | Trusted Pre‑Order

Free to install. Additional charges may apply.
Rating (3.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

June 6, 2022

Languages

English

Categories

Pre-orders

Create simple pre-order experiences. Clear pre-order comms + post-purchase tools can increase sales.

With Purple Dot, you can create end-to-end pre-order experiences to easily sell products before you have stock. Our pre-order app enables a free checkout for customers, vaults their card, and auto-charges when you are ready to ship. We also provide clear customer comms and a self-service cancel + amend tool so that your customers are fully informed on their pre-order, which helps build trust with your customers. Even if your shipping dates change, update your customers with one click.

With Purple Dot, you can create end-to-end pre-order experiences to easily sell products before you have stock. Our pre-order app enables a free checkout for customers, vaults their card, and auto-charges when you are ready to ship. We also provide clear customer comms and a self-service cancel + amend tool so that your customers are fully informed on their pre-order, which helps build trust with your customers. Even if your shipping dates change, update your customers with one click. more
  • Select products for pre-order and the estimated shipping dates
  • Add to Cart auto-changes to Pre-order with clear UI when stock is 0 in Shopify
  • 100% Pay Later: Customer card vaulted on checkout + charged when ready to ship
  • Customer self-service cancel + amend tools with email updates on their pre-order
  • Automated backorder, plus mixed in-stock and pre-order cart functionality

Pricing

Free to install

First 10 pre-orders free then $0.75 per pre-order

Free to install

First 10 pre-orders free then $0.75 per pre-order

All charges are billed in USD.

18 reviews

Overall rating
3.8
Counts per rating level
  • 67% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 28% of ratings are 1 stars
January 5, 2023

Installed and used the app for two weeks.
2 major negatives:
1.
It covered our product pre-order pages with "powered by purple dot".
2.
Our products disappeared from the Google shopping channel. After uninstalling the app all the products reappeared on Google shopping.
Unacceptable. 1*

Carmarthen Camera Centre
United Kingdom
Time spent using app: About 1 month
Purple Dot replied January 12, 2023

Thank you for giving Purple Dot a try! We wanted to take a friendly moment to clarify a bit about your experience.

As a premier pre-order partner for both brands and shoppers, Purple Dot ensures that your shoppers have access to everything they need to feel informed while they wait for their pre-order — including self-service tooling like changing a shipping address or updating their payment method. We provide all of this for shoppers out of the box.

We place 'Waitlist powered by Purple Dot' near the pre-order, so shoppers know that your pre-orders have these benefits and how to access them. Tens of thousands of shoppers trust Purple Dot as a pre-order partner because of these self-serve options, which boosts conversion and also reduces returns for you — because the shopper can access everything they need while they wait.

In regards to Google Shopping, Shopify only supports preorders on your store. This isn’t a restriction with Purple Dot but with Shopify, and it happens automatically until your items are in stock. Rest assured, though, that we’ve raised this feedback directly with Shopify and can let you know of any updates.

We’re also more than happy to jump on a call to explore if there is anything theme related that may have made the Waitlist powered by Purple Dot misplaced or go awry — as it should be subtle.

We hope this helps and that you will give us another try in the future :)

December 28, 2022

So far so good with this app. Customers were able to place a pre-order with no issues. I am currently waiting on inventory to arrive but I have faith that the process to fulfill orders will go smoothly.

BB & Co Gifts
United States
Time spent using app: 1 day
Purple Dot replied January 4, 2023

So pleased to hear you are enjoying the app :)

November 24, 2022

Not usable for Europe where people don't own creditcards as much as in the US. We can only get pre-order through creditcard, and when a pre-order is bought together with a stock item, the stock item loses all other payment options like PayPal.

SimRep Engineering
Netherlands
Time spent using app: About 1 hour
Purple Dot replied December 17, 2022

Thanks for providing us with your feedback. I’m sorry to hear about your experience.

For some context, our app is built with Shopify's latest pre-order technology that enables new features like auto-charge on ship. The available payment options to support this (and therefore the lack of Paypal) is a Shopify limitation and not our app.

We are working hard with Shopify to expand the payment options and Paypal is coming very soon. We can let you know when this is available and we'd love for you the try the app again.

Let us know if there's anything else I can help with in the meantime. We've also followed up over email.

About this app

Launched

June 6, 2022

Languages

English

Categories

Pre-orders

Built by Purple Dot

About Purple Dot

3.8 average rating

6+ months building apps for the Shopify App Store

Support

Send a message

+19403533521

support@getpurpledot.com

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