Discount Buy X Get Y BOGO Gift

Discount Buy X Get Y BOGO Gift

Reviews (1,059)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through upselling and BOGO deals. They appreciate its easy customization, which aligns with store branding, and its user-friendly interface that requires no coding. Features like product bundles and variant selections enhance customer spend and engagement. The app is noted for its reliability and excellent customer support, which is quick to assist with custom code adjustments.

January 4, 2025

better out there, i was using the app for upsell was free for a while..but they charged me to use now without notice, only that my feature is now on a premium plan..not great, changed and uninstalled the day i found out i was charged.

Top Dog Bakery
Australia
11 months using the app
Qikify replied January 6, 2025

Hi team,

We are so sorry for your experience.

Regarding the charge, we would like to clarify a bit: when you subscribe to our paid plan, there is a popup to inform you that the subscription will be charged automatically for each cycle after the trial ends, and you must approve the charge in order to upgrade to the paid plan.

Once again, we sincerely apologize for the inconvenience and any confusion caused. We seek your understanding.

January 21, 2025

I won't use this app anymore.

I recently discovered a pricing discrepancy on your platform. The price changed from 19.9 to 9.9, but I still have to pay the original 19.9 amount. I discovered this price change myself and your team did not inform me.

I reached out to your support team to request a refund for the difference, but the response I received indicated that the case had been reported to a higher department for a thorough review. However, several days have passed without any resolution, which makes me feel that my case is not being prioritized.

I believe in the importance of honesty and transparency, especially in matters involving customer charges.

Eva HK Store
Hong Kong SAR
6 months using the app
Qikify replied January 28, 2025

Hi team,

We are so sorry for your experience.

Regarding the charge for the new pricing plan, please let us clarify it a bit: If the new pricing plan is applied, you might need to subscribe to the new paid plan in order to apply the new charge.

When you contact our team about the pricing, our support team needs to consult your case with a higher department in order to send you a refund. We also refunded and responded to you within one day after receiving your report.

Once again, we sincerely apologize for the inconvenience and any confusion caused. We seek your understanding.

January 27, 2025

geniale

UMMALIYAHSTORE
France
4 months using the app
Qikify replied February 3, 2025

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

January 23, 2025

such great help and was very patient and made sure the app was working. thanks so much!

Bestuline
United States
4 months using the app
Qikify replied January 28, 2025

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

December 27, 2024

Absolutely love this app. It is really easy to use, has increased my customer spend and their support is extremely efficient and helpful.

I highly recommend adding this app to your store.

Skin Deep Medispa
Australia
6 months using the app
Qikify replied December 30, 2024

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

January 20, 2025

Super easy to use and very helpful support when you do need it.

Moto Central
United Kingdom
3 months using the app
Qikify replied January 21, 2025

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

January 20, 2025

This is a great app when you want to let customers choose their free gift or recommend bundle products. The design is clean and easy to use. What’s more important is that they respond to feedback and questions incredibly quickly (I honestly thought they were awake 24/7), which makes me optimistic about the future of this app. There are still some features I would like them to add, but I already think it’s a great app.

DODOSKIN
United States
3 months using the app
Qikify replied January 21, 2025

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

December 1, 2024

The apps are simple to use, and the customer service is quick and attentive to try and find a solution to any issue that may arise.

Reaction Tackle
United States
12 months using the app
Qikify replied December 6, 2024

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

January 22, 2025

Brilliant App and a fantastic support! They are really quick and implementing specials and small fixes right away. We are really satisfied with the team

Toolbrothers
Germany
About 2 months using the app
Qikify replied January 28, 2025

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

December 21, 2024

Good customer service and overall experience

LovingMirrorBulgaria
Bulgaria
3 months using the app
Qikify replied December 22, 2024

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team