Qikify Upsell & Cross‑sell

Qikify Upsell & Cross‑sell

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Reviews (625)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    575
  • 5% of ratings are 4 stars
    32
  • 1% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
    3
  • 2% of ratings are 1 stars
    11
What merchants think

Feedback submitted

Merchants report increased sales and average order values through effective upselling and add-ons. The app is praised for its user-friendly interface and customization options, supporting upselling, free gifts, and bundle offers. It operates smoothly and is easy to set up, delivering reliable functionalities. Customer support is highly commended for responsiveness and professionalism, providing quick assistance and customized solutions. Merchants recommend it for its functionality, ease of use, and positive business impact.

February 6, 2024

It seems easy to use, but unfortunately support was very slow to respond for someone in EST timezone since they work 2am-10am. I wanted to upsell a product that was available via the buy button in shopify, but Qikify was not compatible with that. I also wanted to be able to customize the text in the buttons, but there was limited customization available.

Home Care 101
Canada
8 days using the app
August 7, 2025

Support is slow to response, always have to wait till the next business day to get a reply.

Brighteon Store
United States
About 1 year using the app
Qikify replied August 8, 2025

Hi team,

Thank you for your feedback. We completely understand how frustrating it can be to wait when you need urgent support, and we’re truly sorry for the inconvenience.

Our team is based in a different time zone, which sometimes causes a delay in replying, especially outside of our working hours. Still, we’re actively working on improving our coverage and hope to offer 24/7 support in the near future.

We truly appreciate your patience and thank you for supporting our small business. We're always here if you need further assistance.

August 15, 2023

App is faulty. Does not show the discounted price of the product on the cart page. And calculates wrong pricing on the checkout. Needs work.

SNITCH
India
About 2 hours using the app
Qikify replied August 17, 2023

We sincerely apologize that our app doesn't work as you expected.
We'll try our best to improve the workflow for the app in the future.

Thank you for your feedback.