Reviews (305)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales with its advanced product customization tools, including 3D visualization and real-time pricing adjustments. It's noted for its user-friendly interface and reliable performance across different devices. Exceptional support, especially from a team member named Ramon, is frequently highlighted for responsiveness and effectiveness in resolving issues.

August 15, 2024

Qstomizer is the only app I have found that has the flexibility to accommodate the level of customization that we require. Ramon is very fast to help with any issues that may arise. We've been using Qstomizer for years and have been very happy.

Splish
United States
Almost 8 years using the app
September 27, 2024

Exceptional Support from Ramon M. Ortigosa and Outstanding App!

I recently integrated the Qstomizer app into our Shopify store and encountered a minor issue where our website's header was obstructing the app interface on mobile devices. I reached out to the support team, and Ramon M. Ortigosa was incredibly prompt and professional in assisting me.

Ramon responded quickly and not only resolved the header issue remotely but also adjusted our chat button for optimal placement. He even provided a helpful tutorial on linking product variants with the app's templates, which made the process seamless.

His dedication to ensuring everything worked perfectly exceeded my expectations, his support made me signup for the full package right away. I highly recommend Qstomizer for its robust features and top-notch customer service. It's rare to find such commitment to customer satisfaction. Five stars all the way!

Polylush
United States
7 days using the app
November 16, 2024

I really like this app, it's convenient and the developer is very responsive, I recommend it to everyone

Colibri
Belgium
7 months using the app
September 17, 2024

Their support Ramon is so helpful and patience for helping out any questions. The app is easy to use too. Recommand

CUSTOMJOYCE
China
4 months using the app
June 11, 2024

I had some trouble figuring out how to edit the colors of the "customize" button. Unfortunately, it's not intuitive and straight forward for the average person. I've worked with Shopify for many years already and have basic knowledge in code, so it wasn't easy for me. Ramon thankfully was a big help and resolved my issue. He responded very quickly and he was super helpful!

mtp-dev-1
United States
Almost 2 years using the app
August 12, 2024

The app is good and the customer service is fine.
The product is good but we can't put 5 stars because, according to us, some features are missing such as pricing ( Unable to price different images and clip arts - can't make categories with different prices - we cannot use this app as is).

jfybrand
United States
5 days using the app
September 17, 2024

Awesome support and great app!

the basky company
Netherlands
2 months using the app
June 26, 2024

The best app I use in my shop and the support is TOP!. keep up the good work and thank you very much.

Craft Monkeys
Switzerland
About 2 months using the app
April 26, 2024

Our setup was a little more complex than most. Ramon has been a huge help and very responsive. I'm impressed with the app. This is something we wanted to do in the past but it required expensive custom software. We never were successful. Having this capability in a low cost app compatible with Shopify is fantastic.

OldTimeCandy.com
United States
7 months using the app
May 14, 2024

Honestly this is the first thing I've ever reviewed, I have looked at MANY is not all the other product customization apps and this one is beyond underrated and the best one you can get, not only is the customer service amazing and very helpful but the app itself is very very nice...literally exactly everything I was looking for, I promise you will not be disappointed in using this app, highly recommend!

BIG Bang DTF
United States
19 days using the app