Reviews (305)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales with its advanced product customization tools, including 3D visualization and real-time pricing adjustments. It's noted for its user-friendly interface and reliable performance across different devices. Exceptional support, especially from a team member named Ramon, is frequently highlighted for responsiveness and effectiveness in resolving issues.

Edited July 6, 2017

Good customization tool. Has many customization features. We can modify to UI appearance and Ramon provides good and quick responses to our mails.

www.Wisholize.com

Wisholize
India
Over 7 years using the app
March 20, 2018

App works as it's intended. Ramon's been helpful when needed! Thanks

Electric Origins
United States
Over 7 years using the app
September 23, 2016

I've been using the App for over a year now. The support is spot on.

Bobs Bicycles
United States
Over 6 years using the app
April 12, 2018

We have Qstomizer PRO version installed and works seamlessly with our store. We also had some special requests which they were able to get done for us quickly.

You can check out one of our customizable products here: https://www.miniturtle.com/collections/custom-phone-cases/products/samsung-galaxy-s9-kickstand-case-design-your-own

A++

Www Miniturtle Com
United States
About 6 years using the app
September 27, 2017

Very good customer service, and an app that makes a complex process fairly easy and intuitive for our designers. We are still testing, but so far, are very happy!

Chromalabel Com
United States
About 6 years using the app
November 15, 2017

Easy set up, great customer service and super fast responses! What more could you ask for? We love it! Thanks Ramon!

Magnetic Signs
United States
About 6 years using the app
Edited May 14, 2018

UPDATE: A year later and I am still absolutely loving this app. Ramon's customer service is outstanding, and he always delivers on time when I need new products added. Thank you for an amazing app and great service!

By far the most amazing customizing app available and outstanding customer service! After months of struggling with another app (unanswered emails, delays in response etc) I contacted Ramon. He replied almost immediately with a solution to my needs and within a couple of days had me sorted. I have never received better service and am extremely happy with this amazing app. By offering customized products in your store and using an app for the customization, you basically put your business in someone else's hands. My experience with the previous app was a nerve-wrecking situation and I was constantly on edge, loosing customers and cancelling orders because no one ever bothered to reply to me or assist me. With Qstomizer it was the complete opposite. I will highly recommend this app to anyone with confidence! Thank you Ramon and the team at Big Van Studios for taking care of me - you are by far the best!

Hey Casey
South Africa
Almost 6 years using the app
Edited February 11, 2019

This app is nice. The support team has been very helpful. They provide assistance when needed. Nice work

BranZo NYC | Custom Phone Cases
United States
Almost 6 years using the app
September 5, 2017

This app is very versatile and works well and quickly within the online shop. I have found the support quick, thorough and helpful which is just what you need when running a website using the Qstomizer on hundreds of products. When looking around for an app to use on Shopify that could personalise products and produce final artwork, this was definitely the neatest and best value option.

Personalisedlaptrays
United Kingdom
Over 5 years using the app
Edited July 17, 2023

Ramon was very helpful. Responded to my first email request and after facilitating some more information as requested, the issue was quickly resolved. Great product and excellent customer support. Highly recommended!

Grover Allman
Australia
Over 5 years using the app