Reviews (566)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective bulk pricing and discount management, which boosts sales and customer purchases. They find the interface user-friendly and easy to set up, even for those with limited technical skills. The app offers customizable features that align well with various store themes and includes options like volume discounts and discount codes. It is compatible with different themes and carts, integrates seamlessly, and functions reliably. Customer support is highly praised for being quick, responsive, and helpful, often providing personalized solutions within 24 hours.

October 13, 2018

GREAT!!! I've tried so many different apps and this gives me the BEST customization.... language and everything! amazing!

BERRYCRATE.com
Canada
10 days using the app
April 5, 2018

It's great!

Support addresses concerns/issues quickly.

Definitely beats in value other apps for Volume Discount Pricing.

Ideal for giving discount to customers when they purchase more than one of the same item.

Very happy with it.

The Supreme Gadget
United States
10 days using the app
June 2, 2023

Amazing app, great customer service. They went above and beyond for me multiple times. They answer quickly, within the same 10-15 minutes, sometimes quicker. Get the app.

SPLENDR
Canada
10 days using the app
Website on Demand Studio, LLC replied June 2, 2023

Hello to our friends at SPLENDR

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're so happy to hear that our support team was able to assist you promptly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Bulk Discounts Now Support Team

Edited August 28, 2018

Set up my first quantity break literally three minutes after getting this app, and it is working perfectly. No installation was necessary. SO easy to use, and I like the minimal, uncluttered look. I asked about a very tiny change to the lay-out, just for the aesthetic on my site, and the tech support team got right on it and changed the code for me! Thank you for a great app!

Make Stow
United States
10 days using the app
December 30, 2021

Very disappointed with the support of this app. I got this app specifically to enable coupons on orders that already have discounts. I’ve been going back and forth with support on this since November 6th. I continually have to follow up with them as they don’t reply timely. Very frustrating experience.

Pet Expertise
United States
8 months using the app
Website on Demand Studio, LLC replied January 1, 2022

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Bulk Discounts Now.

I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration because of the miscommunication by the team on the issue. I'm VERY sorry about this, it is not at all what we aim for.

Our app applies discount codes on discounted prices (Bulk discount), not on the original price which is what you wanted to implement in your store. First, the discount will be applied from our app on the cart page and then in case if you want to use the coupon code, the coupon discount will be applied on our app discounted value and not on the original price. We need to update the whole functionality of discounts and checkout in order for our app to work properly according to your requirements. We'll add this to our feature request list, but we don't have a timeline yet as to when it can be launched.

With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.

Regards,
Pushpesh & the Bulk Discounts Now Support Team

April 8, 2020

Very good customer support. Helps a lot with everything you need. Simple layout, easy understandable.

Moonmat™
Germany
9 days using the app
August 7, 2021

Fast feedback and service. Very pleased! The app is easy to use and straight forward... It did exactly what I was looking for !

The Apple Tree
United States
9 days using the app
Website on Demand Studio, LLC replied August 7, 2021

Hello friends at The Apple Tree!

Your website is so neat and elegant! It's always our pleasure to be chosen by good companies, such as yours, and help them increase revenues.

If you have any other concerns, let us know. We're just a ping away :)

Cheers!
- Chud & The Bulk Discounts Now Support Team

March 22, 2018

Does a go job for a free app. But limited in feature (no decimal for %,not possible to apply to specific customer(s) or by tag).

Radicalplus
Canada
7 months using the app
Edited April 28, 2020

I installed the basic Free version, we had a small problem. I contacted their support and they fixed it in less than 24h. App does exactly what it is supposed to do. I appreciate the little bump on the cart page to entice users to add more items to get the discount.
I'll be upgrading for sure. And by the way, I use another app from the same team (pre-order), a free version also haha and it works perfect.

Miellerie St Patrice
Canada
9 days using the app
Website on Demand Studio, LLC replied April 29, 2020

Hi there! Thanks so much for the kudos and for using both of our apps 🙏 Our friendly support team will be here to help if there's anything else we can do to assist.

October 12, 2022

thank you for this app. I like the free trial. If my store gets better and I get more sales I will consider upgrading

Red Titan Gyms
Bulgaria
9 days using the app
Website on Demand Studio, LLC replied October 12, 2022

Hello to our friends at Red Titan Gyms

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Bulk Discounts Now Support Team