QuickBooks Bridge , 185 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless data syncing between Shopify and QuickBooks, including handling multi-currency payments, inventory syncing, and sales tax calculations. They appreciate its reliable performance, user-friendly interface, and automation capabilities. The customer support is commended for its responsiveness and problem-solving skills. The app's customization options cater to unique business models and its reasonable, transparent pricing is considered good value.
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We use this app with QB Desktop (Premier, Manufacturer's edition). At $40 per month, it is the best available app for the money. All other apps were in the $250/month neighborhood. Overall, QB Bridge saves time by importing all your orders as sales receipts and/or invoices (user's choice at configuration set up). It can create customer records for those orders, or put all your Shopify orders under one dummy customer. You can map products in Shopify to QB by either SKU or Product Name. If a product doesn't match exactly, the app creates a new non-inventory part item in QB. (You can report on this and manually correct it in QB). According to Support, you can map an item in Shopify to a subitem in QB by following the syntax Parent:Subitem, but we have not yet been able to confirm that functionality. We installed and configured the app easily. Upon our initial sync we had difficulties. The app appeared to stall. We connected with Support via email then by telephone and shared desktop and they worked with us for over an hour until we were up and running. They were courteous, attentive, and helpful. In our initial trial, we found that about 10% of the orders had sync errors and failed to import. We notified Support, but it has been about 2 business days and we have not received a reply on those sync failures. There's an option to resync failed orders. We tried that with one order, but it still failed to sync and after retrying, the problematic order disappeared from the app's list of unsynced/error orders even though it was still unsynced. Manually recreating 10% of your orders in QB can be time-consuming for large customers. For small customers, it's probably not that big of a deal. We gave the app 4 out of 5 stars because it provides good, time-saving functionality at a very reasonable price. We deducted the 1 star for the hiccups and the fact that we would have liked an acknowledgement/response from Support by now on the 10% sync failures.
This app has been great so far. Kumar was super quick in getting back to me and quickly resolved my issue. Highly recommend this app to help integrate your sales from Shopify into QB.
Used and for some reason my site went down at the same time and decreased in speed. There are also hidden cost of that. I deleted very quickly.
Dear Sir,
Our app is a Zero footprint app which means that our app does not interfere with the front-end of your site and hence our app cannot affect the speed. There seems to be some confusion with any other app that you might have installed at the same time.
We have tried to reach out to you on email as well as phone. Please give us one more opportunity to serve you.
Thanks,
Kumar
Hidding the real price of the app which is between $10 and $30 more than what it shows here considering you pay $30 this app to just transfert your data to the real website which also charge you the same price.
I had to speak to the support for like 1 hour cause he kept avoiding my questions about the real price of the app if you want everything to be working.
Try to be (more) honnest
Dear Sir/Madam,
Thank you for trying our app. We tried to reach you both by phone and email but were not able to reach you. We will be happy to assist you with this issue that you are facing.
The issue that you were facing was because QuickBooks did not find a valid company to connect to. The screenshots that you had sent to our support team were all from QuickBooks. When you click on Connect to QuickBooks button, the control is then with QuickBooks for Authorization to your account.
In the first screenshot (https://prnt.sc/qt1w3m) QuickBooks is asking you to create a company because it did not find one with your email account.
In the second screenshot(https://prnt.sc/qt1zxw), you can see that QuickBooks is asking you to select a type of account for the new company.
In the third screenshot(https://prnt.sc/qt1yiv), QuickBooks is asking you to enter the credit card details. All these 3 screenshots are outside the control of the app. You can see the intuit.com (QuickBooks' parent company) in the URL.
Our app only charges through Shopify and never asks you to enter the credit card details anywhere.
If you already have an account with QuickBooks, it might be that the QuickBooks account is with a different email other than the one that you tried to connect our app with.
We will be more than willing to assist you with resolving with this issue if you give us an opportunity.
Thank you. Regards,
Kumar
app installs but is not usable as you need to select the plan you'd like after your free trial and selecting any of the options produces an error.
previous 5 star reviews seem to be auto created based on the names used. it's list of features seemed impressive if it actually worked.
Dear Sir,
We tried to reach out to you several times on phone and email.
We have rectified the issue which was causing you error in our app. It was because of a browser incompatibility. I would request you to come reinstall the app and we can assure you that you will be satisfied with the app functioning.
I will personally make sure that it works perfectly.
Regards,
Kumar