BOLD QuickBooks Sync

Their customer service is great. Especially in the chat feature located on their website. Rony and Chintan were extremely helpful.

a large amount of our sales transactions are not being exported into QB's online. We are spending far too many hours just reconciling. The developer needs to think through the logic of the end user, this clearly is not the case.

i'm a bookkeeping and have to reconcile sales. I spend hours trying to figure out the deposits. They never match reports and it's always a big mess.

We experienced a number of error is our daily synchronization reports related to tax authorities in states we do not do business in. After emailing tech support, Bryson was quick to respond to let me know there were some known bugs. He was able to correct the reporting for our account and we have not seen the errors since. Thanks!

Fantastic app, incredible support!
With updates continually occurring there is a need for excellent customer service along with bright minds behind them punching the buttons to correct any errors that may occur. Bold provides just that. They will allow you to speak directly with support to resolve any technical details.

I am very happy with their service!

used to be a grill great App. Now they charge for an app that is not even compatible on my Mac...... So upset, Wish it Never changed. its 100% the App not the Quickbooks. Program has not automatically downloaded since March.

HORRIBLE! I thought only the government double taxed us. We pay for shopify and QBO and now we have to pay for what should be part of the QBO service?! EXTORTION! Quickbooks online you should be ashamed.

This app is great, customer support is fantastic. Rony helped me out recently with my business needs syncing Shopify with Quickbooks and it has worked very well.

I've been holding off writing this review hoping the support team would sort the problem out but no such luck. So I have to say don't buy this app its a waste of time if you are VAT registered as it doesn't work!
Before we went VAT reg all was fine and every night the sales from Shopify would be sucked into QB and a invoice created. Once we click the 'All Taxes are included in prices' option the link was broke and we get the same error message every night 'You must select a product/service or an account for each split line with either an amount or a billable customer.'
So now I have to manually put every invoice into QB. Ball ache and time consuming.

I used this app for many years and was a happy customer. But recently they did a "upgrade" and it no longer performs properly. Tech support is very limited - difficult to get anyone on the phone, and when you do they are inexperienced and have to escalate to the next level. Still waiting for an answer. So in the meantime I am looking for alternatives. If you have products from multiple vendors and need them to go to specific line items instead of ALL into ONE line item, DO NOT USE THIS APP.