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Jericho helped me out with an issue I was having. He was awesome. Very quick and helpful. I recommend this app to everyone
Quick to help answer my questions and solve any issues I had ! Great customer service:) Grateful for the help.
Appreciate the kind words. We're always happy to help solve any issue. Thanks for choosing Bold.
Paul was a great help on our call today and was finally able to fix integration issues between Shopify and quickbooks. I highly recommend his expertise.
Great service, enthusiasm and willingness to help! and fast replies!
Thank you!!
Alexa was AWESOME! We had a problem with the app not exporting our refunds and coming up with an error message via email.
Contacted Shopify and got directed to Alexa who made sure that their tech support fixed the software bug (all in under 24 hours!). All we had to do was run the export again and the refunds showed up in our QuickBooks. Super pleased with how well this app is working for us by making it so much easier for our accountant to understand the transactions coming in from our website sales. And, the support we receive is beyond what we expected when we switched our website platform to Shopify and synced it with QuickBooks. Thank you - this is the way it should be . . . problem-solution-quickly!
Great customer service! Paul was able to resolve an issue in 10 seconds that Quickbooks couldn't figure out for over 2 days. Keep up the good work!
It has been working seamlessly.
Great app
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This app is such a life saver. It is very straightforward to setup and use, I no longer have to manually add sales receipts and Shopify fees manually to QuickBooks online. I have seen other apps similar to this one, except that they require a monthly payment of $30, so the fact that this one is free - what a find! It works perfectly and the customer support is very helpful, I have contacted them to ask a few questions during the setup process and they replied very quickly with the answers. I highly recommend this app!
Jericho has been so helpful. Without his help, we would be lost. We felt Jericho was as invested in our success as we were, which felt great. Bravo Jericho!