BOLD QuickBooks Sync

The best. Saves time so much!! Easy to learn to use and transition to! Def a great 0 to have with your store!

For a YEAR now, my Taxes have not been syncing properly after an update from Bold. They acknowledged the issue yet still have not fixed it. I have spent more hours than I care to admit fixing the issue and manually updating everything in Quickbooks.

Hamza was very helpful to solve my problem of synchronization. The app still have some issues with taxes, ans sync, but I would give 5* for support.

App does not work well in Canada here are the issues that i have found so far
1. App does not work well with automatic discounts sometimes they get transfer to QB sometimes not
2. Taxes is a mess, sometimes works and sometimes it doesn't. If you have different taxes lets say your product only charges GST but for Shipping you need to charge the whole HST or QST the app does not recognize this.
3. Taxes again, if your order has different types of taxes for different products, one is only charged GST other only HST, etc etc. Does not work either the app send to QB whichever rate they want.
4. Shipping taxes and discounts work sometimes.
5. It took me several months to notice this and i had to go one by one on my transactions in QB fixing the taxes that this app decided to put on each transaction (it was a mess)
6. Reached out to them for support and they only said that they are AWARE of some issues with Canadian Taxes, that was several months ago and at least as of today June 2, 2021 the issue has not been resolved. If your store is very simple with no discounts, promotions, automatic discounts, Taxes, then this app might work... but might only. Hope this helps to future customers

I was having issues with the tax calculations and QBO syncing. I was surprised to actualy get a human being to quickly follow up and fix the issue. Nikhil was speedy and great follow up communication. Hopefully smooth sailing from now on!

I am using the free version of this app while my store grows and have found it flawless with integrating into my paid version of Quickbooks online. Nick from their support chat was incredibly helpful, he solved a problem id been stuck on for weeks. Thumbs up from me!

Our Shopify wasn't importing to our Quickbooks but Nikhil quickly had answers for us. In short amount of time we had a solution to the problem and things are running smoothly again!

Bold Commerce Merchant Success rep, Nikhil, saved my day again! We had another issue relating to the State sales tax, and this issue stopped the export function to work. Once again, Nikhil resolved the complex State tax issue within few hours. When you know that there is someone like Nikhil who will take care of the issue, your loyalty to the application will not be replaceable. Hands down to Nikhil.

What started as a free 6 mo. trial of their pro version so that i could download a bulk of transactions that were backlogged due to the app not working, has now turned into them wrongly auto-billing me for the past year. I asked them to stop billing me and put me back on the free plan because i don't have many transactions and they have ignored that part of the email. I would not recommend this app.

What started out good ended up, eventually, with duplicated entries making the integration useless. Incompetent support and irregular support communication. Now I'm stuck with TONS of extra work to clean up sometimes 4 copies of the same sales record, but assured by their sr engineers "that's how it is supposed to work." DO NOT RECOMMEND.

Very impressed with the admin and staff account feature, a real time-saver! recommend, recommend....

I'm on the same boat as the others complaining about the Tax changes they made. The app doesn't work more than 1 week without having to call support for help to export stuck orders. Also, they say "If there is an error, you can export it manually to Quickbooks".. Well, I'm paying them to export it for me.
Moreover, the app doesn't export orders with zero balance, say the order total is $100 but you give a discount to the customer of 100% = new total $0.. The app doesn't export it because the tax mess. I'm looking for a new app.

The App drew my attention and I recommend it. The App drew my attention and I recommend it..........

Jericho was VERY helpful and quick. The only complaint is that it took 4 days for someone to return the email and schedule the call with Jericho.

Jericho was extremely helpful when I had some questions! Very thankful that their support team helped me out so quickly.

We had some initial issues with the set-up but the customer service group was able to provide help getting everything set up correctly and working smoothly. Camila was very friendly and able to solve my mapping issues quickly as was everyone else I chatted with online.
I had another issue later and Naman took care of it quickly and professional. He was great!

The on line chat support from this App is amazing especially Rony. Fast and fixed it quickly. Highly recommend Bold

I'm all about the customer service. It's impossible to get a hold of anyone on most of the apps. I like this one because I am always able to get some sort of assistant when needed. Daniel just assisted me and he was great.

I chatted with Jericho and he and I together figured out the problem. After chatting with quickbooks and shopify, we figured out the sales weren't exported correctly. Jericho quickly fixed the problem and now my reports are much better! Thank you!

This app is awful! I didn't synch once, but it prevented my website loading... Like it just sucked the life out of my performance rating. The worse part was that even after I deleted it, it left some code behind. Reached out Shopify support who got in touch with them, but that's almost a month its been affecting my Google Rank and performance speed. I ended up reinstalling my theme and going from scratch. SAVE YOURSELF THE TROUBLE ITS NOT WORTH IT.

Imported sales were lost, support can't identify what was the reason and I spent lots of time sending emails and did not get proper assistance. I should trust reviews and choose another app.

I had a problem with this app exporting Invoices and Rajni and Jordan were very patient with me to help me resolve the issue.

App stopped syncing and created an issue but was immediaitly resolved by customer service. Thanks guys!

It would be great to easily connect to shopify, but it's annoying that you have to pay extra just to connect when I've already paid for the actual software.

I'm still using the free version, as our store is still very small. However, for the orders we do receive, it works out great keeping QuickBooks in sync. I manually added a SKU to my products in Shopify, that have a matching SKU on my inventory in QuickBooks, and my orders and inventory tracking all stay perfectly aligned.

It really does nothing to automate or reduce manual workload. I had problems with the tax setup and cause of that, the app won't create sales receipt automatically. The app insists that the tax rate has to be set up, when it is not mandatory in my country. This is just very disappointing. So i will be resorting to zapier again to help me automate. It seems less problematic. :(

Nirav was amazing always answered my questions in a timely manner. I like this app and support are always there to help.

This app has not been working for EIGHT MONTHS and continuing to charge me. I would like a refund and for this issue to be fixed.

Update 3-23-19: Tried to get support over 4 days ago, sent them emails, got ZERO response. Save yourself money, time, and frustration. Run while you still can, because these guys do not care about you one bit. Honestly, they do not even contact me to attempt to placate me. They just ignore it.

Not really worth the money, IMO. Every week there is numerous orders/sales receipts that simply do not get exported, and I have to manually enter them. So what am I paying for exactly? I could just save the monthly charge and enter every receipt manually. When it works properly, it does save time. But I could not think of the last time it worked properly. Over 4 months ago.

After a bit of back and forth, all issues we had with this app were solved, it's now working perfectly. Nirav was great at keeping in touch and staying on this until everything worked smoothly; all inventory and sales sync perfectly now, between our Shopify store and Quickbooks.

This app just does not operate as advertised at all. I've had to reinstall several times due to mapping issues, and I have no ability at all to import products from QBO to Shopify as Variants. Does no one else sell products that come in sizes? If I import products from QBO to Shopify, there is no way to account for the variants without making individual product pages for each size. No way this can be the way to do this.

I continually have issues with the app. They stopped exporting to QB three months ago without any notification. But they keep charging me. Shopify need to find a better app developer to work with. This is a real problem for companies running a serious business.

I used this app to hookup Shopify with QuickBooks Online. I'm very dissatisfied with the response from customer support. It's been over 7 days since I requested the basic support issue and 4 days ago they requested access which I granted immediately and now 3 days later I'm clueless.

Shopify KEEPS creating Service & Non-Stock Items in Quick-Books and Nobody can seem to explain why - Quick-Books says its Shopify, Shopify blame Quick-books, either way we are constantly having to modify the exports to the correct stock Items. Looking at dumping Shopify and finding a different platform. Currently I would NOT recommend this App to anyone

I received excellent support from Alexa while troubleshooting my issue. Thank you again for helping me to resolve my issue.

I received outstanding support with some export issues I was having. Nick was able to fix the problem quickly and now my Shopify sales are exporting to Quickbooks flawlessly. Thanks again Nick!!

I purchased this app to sync my Shopify account with my Quickbooks Online account so that I can track inventory and sales, etc. I had a tricky time understanding the setup (importing skus into QBs) and had a lot of questions. It was challenging at first to get the assistance I wanted (I like to actually talk with someone when dealing with a new app rather than email back n forth for days/weeks) but eventually I spoke with Nick who kindly and patiently answered all my questions. I'm hopeful that it works as it should.

This is the most gliche online accounting software on the planet! Pull your head out and fix the million issues this has.

Worst accounting software ever.

By far

It seems that anything BOLD does is absolute garbage, all their other apps are junk as well.

I'm embarrassed on their behalf!

The app can be tricky to setup, but once it is done, and done correctly, this is way easier than manually entering, which leads me to why I only gave 4 stars. We have a USD and CAD store. Unfortunately this app will not work if you have a USD store, and using Quickbooks Canada version. You are unable to select a CAD income account in the app, and in Quickbooks, you cannot create a USD income account in your chart of accounts. Seems this should be a easy fix on Bolds part, since in Quickbooks you can still create USD sales receipts using a CAD income account and it converts it.

This has been one of the easiest to set-up and most perfectly operating apps I've ever used. The Shopify deposits are held in the holding account until they are matched in my banking and all fees are accounted for. Barring a complicated, unique use application I don't know how you could ask for more.

WARNING: The app only exports orders into the Sales receipt account into Quickbooks even if the order has not been paid. This is a nightmare! Do not sync with this app unless all of the orders you have in Shopify are fully paid!!!

I love that this takes my data from my site and dumps it directly into my QuickBooks online account! One less step for me!

This app isn't great. Not sure if Quickbooks or this app, but things don't sync well.
And product inventory syncing is one way only - from Quickbooks to Shopify - I want it the other way round and you can't. Such as shame as I want to use the product inventory elements of Quickbooks, but this makes it impossible.

This is a great app and I appreciate Paul A. for calling and helping me with a technical issue that my shop encountered. I'm grateful that there is a simple connector between Shopify and QBO that's affordable for growing businesses. Thanks Bold.

Workless support system! Not to mention have you have to pay for the app and pay for Quickbooks too.

This app works really great! Recommended

Thank you to Alexa at Bold Commerce! She did an awesome job fixing my inventory problem. Alexa replied quickly to questions and was dedicated to helping me with the fix. Great Job!

great app
even I never did bookkeeping, I learn'd it quick.

www.ijeweled.com

I run a low volume shop and am currently using the free version of "Intuit QuickBooks Online." It works exactly as described. It is a one-way data transfer (from Shopify to QB) and I've not had a problem.

The free version has a transaction limit of 30/month. I'm not exactly sure what would happen on transaction #31 and am hopeful that the transition will be seamless and trouble free.

I like that I get a transaction summary email every day.

I actually have more issues with QB Online than this application.

Features don't work as advertised! Particularly product and inventory syncing features. Support just repeats over and over that they're working on the remaining bugs and that everything will be fixed "in a few weeks". Meanwhile, Bold acquired the app from Shopify 9 months ago and started advertising these new features that have never worked! Not worth the monthly subscription fee.