Reviews (265)

Overall rating
3.3
Counts per rating level
  • 48% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 34% of ratings are 1 stars
January 2, 2019

Says you can export 30 monthly orders for free... I am reconciling for last year with exactly 30 orders and I have hit my threshold?
Ridiculous, come on guys.

I am happy to change my review if you get this fixed up!

What happens when I am killing it in sales 2019? I'll have to go somewhere else?

Hope you can fix it up

Paul Hardt, inc.
United States
Almost 6 years using the app
June 7, 2018

We already pay for both Shopify and Quickbooks - the introduction of a monthly fee moving forward will see me removing this app and entering data manually.

It even has me questioning whether to stay with Quickbooks or move to Xero which does not have a fee to transfer the data - so not only are the developers losing clients themselves, but this could have a negative impact on Quickbooks itself. ...

Mad Scents
Australia
Over 4 years using the app
Edited December 1, 2020

What started as a free 6 mo. trial of their pro version so that i could download a bulk of transactions that were backlogged due to the app not working, has now turned into them wrongly auto-billing me for the past year. I asked them to stop billing me and put me back on the free plan because i don't have many transactions and they have ignored that part of the email. I would not recommend this ...

mashup tea
Canada
Over 4 years using the app
Edited March 23, 2019

Update 3-23-19: Tried to get support over 4 days ago, sent them emails, got ZERO response. Save yourself money, time, and frustration. Run while you still can, because these guys do not care about you one bit. Honestly, they do not even contact me to attempt to placate me. They just ignore it.

Not really worth the money, IMO. Every week there is numerous orders/sales receipts that simply do not ...

Black Hills Vapes
United States
Over 4 years using the app
March 15, 2019

I continually have issues with the app. They stopped exporting to QB three months ago without any notification. But they keep charging me. Shopify need to find a better app developer to work with. This is a real problem for companies running a serious business.

Gowanus Souvenir
United States
Almost 4 years using the app
March 16, 2018

How frustrating! Literally just got everything on QuickBooks setup and working properly with my online ecommerce business after 5 months. That's not the frustrating part, the frustrating part is that now they decide they are charging more money to integrate! Are u kidding me? I already pay shopify AND QuickBooks a monthly fee! I decided to go with both of these platforms because the made the best ...

Blaze For Daze At
United States
Almost 4 years using the app
March 19, 2018

Very frustrated to see an added charge for the syncing between Shopify and Quickbooks.

Course Et Cie
Canada
Almost 4 years using the app
June 30, 2017

a large amount of our sales transactions are not being exported into QB's online. We are spending far too many hours just reconciling. The developer needs to think through the logic of the end user, this clearly is not the case.

Wilkes Riley
United States
Over 3 years using the app
Edited March 16, 2018

What a joke! One of the reasons I choose Quickbooks Online was because of the free integration with Shopify. Quickbooks handed over management of the integration to BOLD who now are going to charge substantial fees for the integration - I'll look elsewhere thanks very much. Will need to review if I'm using anything by BOLD and probably will delete after this cash grab. Will also consider changing ...

Dexterity Brand
Australia
Over 3 years using the app
Edited December 4, 2018

This is the most gliche online accounting software on the planet! Pull your head out and fix the million issues this has.

Worst accounting software ever.

By far

It seems that anything BOLD does is absolute garbage, all their other apps are junk as well.

I'm embarrassed on their behalf!

Motogateway
United States
Over 3 years using the app