Reviews (270)

Overall rating
3.3
Counts per rating level
  • 48% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 33% of ratings are 1 stars
April 12, 2018

I would have have left a higher review for this app as it seems to have improved. However the fact i now have to pay $30 now to export my orders i can do this via csv for free.

Divas Closet 2
United Kingdom
Over 1 year using the app
November 10, 2018

WARNING: The app only exports orders into the Sales receipt account into Quickbooks even if the order has not been paid. This is a nightmare! Do not sync with this app unless all of the orders you have in Shopify are fully paid!!!

Cortex Toys
United States
About 1 year using the app
March 7, 2018

Absolutely terrible business practice to have a standard and basic app that is free and then decide to impose a fee on customers. Absolutely abhorrent. Bold Apps will no longer be getting my $60+ a month and I encourage others to do the same.

Guarded Goods
United States
About 1 year using the app
September 6, 2017

This app doens't sync correctly, it's causing me major issues

Tristin Elizabeth Llc
United States
About 1 year using the app
May 3, 2018

Not as smooth and slick as it's promised or should be - can't believe they charge $30/mo for this. Failed to sync almost 25% of our sales, citing taxes. That's about as fundamental as retail accounting gets. Looking into other options. Quickbooks also recommends Webgility Unify, anyone else tried this?

Gdmthr
United States
12 months using the app
November 10, 2020

I'm on the same boat as the others complaining about the Tax changes they made. The app doesn't work more than 1 week without having to call support for help to export stuck orders. Also, they say "If there is an error, you can export it manually to Quickbooks".. Well, I'm paying them to export it for me.
Moreover, the app doesn't export orders with zero balance, say the order total is $100 but you give a discount to the customer of 100% = new total $0.. The app doesn't export it because the tax mess. I'm looking for a new app.

Tiny Memories Laser
Australia
11 months using the app
May 29, 2018

Used to be free, now it isn't. Not only has this move prompted me to find an alternative to this app but I'll also be looking to change from QBO as well. Honestly, it's just greedy.

Vipc
Australia
10 months using the app
Edited April 4, 2018

I'm extremely disappointed with this app!! It should be free because I have subscription with Quickbooks outside Shopify, I'm not prepared to pay double the price a month just to sync the transactions! This is ridiculous!!

Kanofski Design
Australia
7 months using the app
July 31, 2018

This app does not sync refund transactions, so if you have a customer that buys a product, the sales gets recorded as a sales receipt correctly, but they cancel their order and you refund, that information does not get transmitted to quickbooks. The app claims they do this, but they don't. We realized this after thousands of transactions had gone through, and now we've had to spend hundreds of dollars with an accountant to estimate a solution that works. I highly recommend not getting this app and recording your payouts as sales instead

Klos Guitar
United States
6 months using the app
September 25, 2018

This app isn't great. Not sure if Quickbooks or this app, but things don't sync well.
And product inventory syncing is one way only - from Quickbooks to Shopify - I want it the other way round and you can't. Such as shame as I want to use the product inventory elements of Quickbooks, but this makes it impossible.

Little Nutkins
United Kingdom
5 months using the app