Reviews (468)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient syncing of products and inventory management between Shopify and TikTok Shop. They appreciate the user-friendly interface and easy setup, along with real-time syncing features that help reduce order cancellations. The app is effective for handling extensive product listings, and the customer support team, including Omar, Joseph, and Arianne, is praised for their responsiveness and helpful guidance.

May 11, 2024

Thea helped me set up all the connections between Zendrop, Shopify, and TikTok. Thea also made sure every part was set up and functioning properly. Very fast and very kind.

Travel Store
United States
3 months using the app
July 10, 2024

Great customer service from Arianne! So kind and helpful!

Morning Rayn Productions
United States
About 21 hours using the app
July 4, 2024

Omar was 10/10 in helping and explaining everything!

Vitalogik
United Kingdom
3 months using the app
June 11, 2024

She helped me more than i expected her to. I greatly appreciate all of the help i received tonight.

The Parasol
United States
14 days using the app
June 15, 2024

the price is very reasonable for the service provided. customer service is also pretty quick to respond compared to competitors. khaled is a goated customer support agent(he's a great customer support agent).

KAVE SQUARE
United States
3 days using the app
April 30, 2024

The app is easy to use and understand. I am very impressed with the step-by-step help I received from Joseph when I had several questions regarding the integration of my products with TikTok. 5 stars! Quick responses and very helpful. An app that will save you time!

ReVersaRose Organic Skincare & Holistic Facial Studio
United States
2 months using the app
July 6, 2024

Well from the start of downloading the app, I was surprised to see some already there to help me set up the app. Joseph was amazing to work with and helped me set everything up very fast and any questions I had for him, he had an answer!

Fragrance Nevaeh
United States
24 minutes using the app
May 7, 2024

I received the BEST help from Khaled! I had a lot of questions and he was very patient and kind and walked me through each step! I'm very grateful to have been given such excellent customer service!

Tracee Nichols
United States
About 1 month using the app
May 7, 2024

I was able to get the help and assistance needed for getting things synced up properly. Very helpful and quick responses as well with the assistance help.

Barlean's Organic Oils, LLC
United States
6 months using the app
April 30, 2024

Joseph was absolutely wonderful with his kind assistance. I was amazed by the high quality of genuine customer service. He made sure to take care of each and every issue before our chat ended. Thank You for the awesome experience and service.

Journey From Midnight Ltd
United States
About 2 months using the app