Reviews (441)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient synchronization of products and inventory management between Shopify and TikTok, which enhances operational efficiency and reduces order cancellations. It features a user-friendly interface that supports easy store management across platforms, including batch uploading and real-time product updates. Merchants also appreciate the responsive and knowledgeable customer support, with staff members like Joseph, Omar, and Arianne receiving praise for their exceptional service in setup and troubleshooting. The app is recognized for its seamless performance and effective resolution of syncing issues, making it a reliable tool for expanding presence on TikTok Shop.

March 11, 2024

The rep that helped, Omar, has been amazing at making sure that all of my questions have been answered and that all of my problems have been worked out.

Elm Springs LLC
United States
3 days using the app
June 5, 2024

Great Support

ILLUMINO360
United States
1 day using the app
April 19, 2024

I was really surprised that they have a live chat to help get things up and running. It only took a few minutes, and everything is linked! Thank you Joseph for your help.

Five Volt Logic
United States
About 2 hours using the app
February 28, 2024

Normie being such a star with helping with proper integration, had so many issues to fix she managed to solve all of them. I think this app and the team working behind is really helpful.

Glamorous
United Kingdom
2 days using the app
March 24, 2024

customer service is excellent. nothing was too much bother. highly recommend this app.

Inspired by Sammy
United Kingdom
10 days using the app
March 5, 2024

30 seconds did not pass after the app finished installing, that Joseph was already reaching out in the customer service chat, telling me he was already working on syncing my items. Amazing! Besides being proactive and extremely fast, also kind and great communication. Couldn't happier!

MAESTR10
United States
2 days using the app
April 22, 2024

As someone new to selling products on TikTok, I was super frustrated with the process of trying to get my products to sync from my Shopify website to TikTok. Thea jumped on and helped me get my products synced. I really appreciate her prompt service and attention to detail. Thanks Thea! You made my day.

Minksters
United States
About 1 hour using the app
April 23, 2024

Went above & beyond to assist me with my Shopify Store and Tiktok Shop inventory/ locations issue. This exactly what I needed for my business highly recommended.

The Makeup Shack
United States
About 4 hours using the app
February 23, 2024

Great app, very straightforward. Immediate support is available to get set up swiftly

Shirty Business
United Kingdom
About 2 months using the app
April 11, 2024

great product, great integration, great suppport. would definitely recommend. Joseph is awesome.

My Store
United States
1 day using the app