Reviews (441)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient synchronization of products and inventory management between Shopify and TikTok, which enhances operational efficiency and reduces order cancellations. It features a user-friendly interface that supports easy store management across platforms, including batch uploading and real-time product updates. Merchants also appreciate the responsive and knowledgeable customer support, with staff members like Joseph, Omar, and Arianne receiving praise for their exceptional service in setup and troubleshooting. The app is recognized for its seamless performance and effective resolution of syncing issues, making it a reliable tool for expanding presence on TikTok Shop.

March 11, 2024

Joseph was my Customer Success Agent and he was very kind and helpful. He made the process of syncing my Shopify products to TikTok a breeze. He also took time to answer all of my questions. This was a great experience with exceptional customer service. Thanks Joseph.

LAMN Beauty & Cosmetics
United States
23 minutes using the app
April 9, 2024

Quick and easy to set up, Jayson was very helpful with answering my questions.

PokePrime
United Kingdom
42 minutes using the app
February 20, 2024

Arianne was very helpful and knowledgable. Thank you so much Arianne.

LuxeLady Collections
United States
3 days using the app
March 22, 2024

Great customer service by Omar. Its just did not work with our current workflow.

California Gold Nutrition
United States
About 1 hour using the app
February 22, 2024

Omar was amazing. Great customer service. Helped get me started and made everything so easy

Sewer Gear Guru
United States
28 minutes using the app
February 22, 2024

the best!! Simple and awesome staff josephs the best

Craftedworkspace.com
United States
1 day using the app
January 28, 2024

The best service!! So patient and kind. I was at my breaking point. I was snarky, and exhausted from all the hurdles. She stayed patient and kind and didn’t stop until she resolved my issues. Beyond customer service right here! Thank you!

Harmony Grace
United States
17 minutes using the app
February 29, 2024

Simple and straight forward with great customer service

The Officer Tatum Store
United States
About 1 hour using the app
March 14, 2024

Joseph was great. He was an immediate and successful help in syncing our products.

3rd Rock Essentials
United States
About 7 hours using the app
March 19, 2024

So far I like it. Easy to use and great support when needed :)

HypeStock.com
United States
About 1 hour using the app