Reviews (48)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 10, 2018

I released this app for the broader Shopify ecosystem because of the success I saw with my own store. I deployed a "call back request" button on my store so I could save my leads' phone numbers and track which ones of my conversations ended up buying later on. What I discovered was that inbound phone calls (in my first week of using Raven) resulted in $420 in revenue, and about $52/request. Basically, that means anytime I got a Raven alert, the expected result of me calling that customer back was $52. So of course I was going to do that. Since I had success I decided to launch this app for others. I hope you find it useful!

Nadeef
Canada
About 2 months using the app
February 17, 2021

I had an one hour call with Ahmad to explore the opportunities and how to better use Call Back App and Shop Phone to increase sales and recover abandoned check out . Ahmad is a very knowledgeable and kind person, and both of his products are helping my business grow. Thanks!

Real Doll
Germany
About 1 month using the app
August 4, 2018

These guys were able to customize the button for me and make it work all the time! What a great feature cuz my customers really like to call me and ask a million questions so this works out perfect!

I'll be using this app for years to come!

Devildaves Com
United States
About 1 month using the app
September 19, 2018

Raven let’s us know more about our potential customers needs and how to communicate with them better.

Longboard Living
Canada
About 1 month using the app
July 5, 2018

This app is very useful for our line of work. We are a B2B sales company, we sell to other businesses and many of our customers prefer to make their orders over the phone.

This app is tremendous because when a customer requests a call we can see who it was and already have their previous order pulled up and ready to go before we even call them back.

Raven makes us look really good in front of our customers.

Data Cart
United States
About 1 month using the app
August 23, 2018

Another no Brainer from "How Many Steps Inc." My ave order value is under 1000ZAR. My Average Order Value of Clients I contact on Raven is Above 2000ZAR. That personal touch works like a dream.

Smael South Africa
South Africa
28 days using the app
Edited March 12, 2019

This app is awesome! My customers love requesting callbacks now that they have the choice on our website. So easy to close sales over the phone! Ahmad is sooo helpful. Can't recommend this enough! Thank you guys!

The Better Backyard
United States
28 days using the app
June 28, 2018

This app is just amazing. I was able to close sales that were supposed to be gone because of this app. Sometimes, the reason why customers are not buying is that they have questions that need to be answered. Sometimes, the answers that you give them can be converted to sales. I was able to close a few thosands of dollars of sales because of this app, and I'm just using the free tier at the moment.

This app would also let you have better customer service. Customers can leave their numbers if they have questions or problems with their products, and you can call them back to resolve them. What's also great is that if you're the owner of the store and you're the one talking to the customer over the phone, you are instilling a sense of confidence to them.

Get this app! Even on the free tier, it will help. There's no risk to try it out.

Grand Videoke Canada
Canada
28 days using the app
May 4, 2018

Love Raven. So simple but so effective. I get the call back requests straight to my FB Messenger and my whole team also gets the email alerts. I know which product they were looking at when they made their request and it makes it really easy for us to understand what the customers needs are. Best of all, it's increasing our sales.

Belmonte Bikes Ltd
Canada
22 days using the app
November 17, 2018

This app is a MUST HAVE! for any Shopify store. We've actually replaced our live chat with Raven Callback and have had tremendous success and many customers have commented on their satisfaction of having a call back button. Oh, not mention higher conversions! I'm probably converting half of my callback sales at least. But whats a great app without great customer service. Ahmad has been fantastic in helping us with some coding optimisations for our store, and has gone above and beyond in always answering our questions. Thanks Ahamad, I love this app!

You can checkout the app on our store -

https://www.theblackseedco.com.au/pages/contact-us

The Black Seed Co
Australia
21 days using the app