Callback Request , 91 reviews

Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 9, 2020

Great support. Great application. Has helped us close on a large number of sales. Ahmad helped us to integrate it on the store. First class service

United States
Over 2 years using the app
April 20, 2018

AMAZING. Got the app, and on the 1st day using it, we had made 3/3 conversions for over $1000 in sales. Its a great way to get in touch with your customer without being overly aggressive via email or phone calls - they let you know when they want to speak. Talking with customers has already improved almost every aspect of our store, and increased sales! Also, the customer service that the Raven team has offered me has been exceptional - had a minor issue (which was actually my fault) and they went above and beyond to assist me. Very personal and attentive. EVERYONE NEEDS THIS APP.

Wren And Glory
United States
Over 2 years using the app
September 18, 2020

The call back app has been made a big difference to our store and the revenue it generates. By allowing customers to choose the medium they would like to be contacted in, plus the analytics to show how many conversions come from using the app have made this one of our favourite Shopify apps. I think every store should have this app installed as the value versus cost benefit is huge! Do yourself a favour and install it today!

Lifestyle Clotheslines
Over 2 years using the app
April 18, 2018

I'm so excited for this app! I know that I'm losing customers because of lack of / tardy communication from my end. I like the fact that customers get the option to ASK for a call back (avoiding any spammy type feel) and that get the choice of how they can be contacted: call, text etc. :)

Overhead Pro
About 2 years using the app
July 5, 2018

Simply put, tremendously valuable. Within the first day of adding Raven, we closed every callback request. Ahmed has been extremely helpful in getting our site optimized and we look forward to seeing what this amazing app can do in our busy season.

If you have any high ticket items, there is no reason not to use Raven. Our product pages are very in depth, but when people are spending $500-$1500 online, nothing is more personable and effective than a phone call. Raven makes it easy for customers to request a call and lowers their barrier to personal communication.

Thanks Scout Team!

Shaggys Copper Country Skis
United States
Almost 2 years using the app
Edited August 10, 2018

I would give 10 stars if I could. After installing Raven we immediately started making more conversions over the phone. Super simple product to use and very valuable for our business.

I even received a call from the owner/creator of Raven. He and I speak on a regular basis now and he listens to my feedback. Not only does he listen but he has actually implemented some of my feature requests and more are on their roadmap. Folks, this is a rarity in the software/app business these days. Amazing customer service!

I am going to support this team for as long as I possibly can. I recommended Raven to everyone that I run across with a Shopify store.


United States
Almost 2 years using the app
April 3, 2020

This is an amazing app, it ensures we get sales and support. I love the notification stating that a Callback Request has been successful and money is in the bank. These guys are thinking creatively and actually helping people with simple apps. Not bloated with unnecessary features. I like the use of the phone in this day and age. It converts. God Bless you guys, stay in touch! Ted

Crokinole Canada - Boards, Accessories, and more!
Almost 2 years using the app
Edited July 17, 2018

Fantastic app with client support to match! The app was easy to set up but we needed customisation to match the look of our website @ Customer support was responsive over email and went above and beyond over a few rounds of back and forth to give us exactly what we needed. The app works like a charm. Easy intuitive interface and we have already closed a couple of sales since installation.

Spiffy Spools
United Kingdom
Over 1 year using the app
January 9, 2019

Unbelievable customer service. They helped me get our plug in up and running on the website even while on vacation. Would recommend highly.

United States
Over 1 year using the app
February 21, 2019

We need to convert via our core traffic channel (phone) and selecting this app was a great choice. Not only does it work (6 callback requests on the first day) but Ahmed from Raven jumped online with me, accessed my Shopify account and adjusted the look and feel of the integration to make it "at one with our site".
Outstanding Service!

New Zealand
Over 1 year using the app